Imagine Cars and Motorcycles

Category:	Used Car Dealer
Address:	7324 E Colonial Dr, Orlando, FL 32807, USA
Phone:	+1 407-273-9393
Site:	imaginecarsorlando.com
Rating:	3.6
Working:	9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM Closed

Location

Photos 1

Reviews 15

Blake H

Very disappointed. I was tired of dealing with the sloppy work of the Kawasaki dealership right up the street, so I decided to try these guys out. Got an oil change and a new chain. When Kawi quoted me $60 less in labor I was suspicious, and when I brought it up with them, they lowered their quote $30. I was happy with this, but my happiness was short-lived. On my way home after the bike had been fixed, my clutch cable popped out of the mount, leaving me with a limp clutch as Im trying to stop. Im very lucky this didnt happen 10 second earlier while I was on the highway. Really disappointed in the lack of attention to detail, but this isnt the part that bothers be the most. After I got home, I called the owner, and he outright DENIED touching the clutch cable!! I thought the same thing, why would he have touched the clutch cable?? Well, its in the complimentary 25 point "safety inspection." After repeated denials about touching the clutch cable, he became very combative, telling me that he is "twice my age" and I need to "learn some respect." ARE YOU SERIOUS?! Is that how this business treats disgruntled customers?! The kicker is he had his mechanic call me, and his mechanic readily admitted to adjusting the clutch cable, and was sincerely apologetic, both for the clutch cable and for the way the owner treated me. I couldnt be happier with the way the mechanic handled the situation, and I am very disappointed that the owner is preventing me from ever going back to this mechanic. Yeah, he messed up on my clutch cable, but at least he could admit it! TL;DR - Dont go here. If they screw something up, the owner will deny its his fault and tell you to "learn respect" rather than figure out what happened and correct the issue.

Shawn Williams

Bought a 2008 Kia Spectra5. The service was fairly decent, however a few short months after buying the car it died. Lost power on the highway and left me stranded overnight. The mechanic said there were major problems with the lower engine bearings and that the cost to fix would be "too much". Thinking back to when I bought it, I was assured that all of their cars go through extensive mechanical checks and they were all reliable. Seems like just another lie coming from a dealer desperate to sell their junk. Wouldnt recommend this business to anyone that I care about. EDIT After Dealer Response: First off, the way they attack reviewers instead of promising to do better is fairly indicative of whether or not to continue to do business with them. I bought the car on July 2nd, 2016 and it is now March 7th. 7 months later is hardly "almost a year". The car died in November after only 4 months. And yes, I did take a "test drive".. if backing up and driving forward in a parking lot can be considered a "test drive". That was my fault and I accept full responsibility for that, because if I had done a proper test drive I never wouldve bought the car. There were problems from the moment I drove it off the lot. The synchro gear between first and second would grind every time I shifted off a line, and before the dealer claims I didnt know how to drive a stick.. Ive been driving stick for over 6 years. Dont be fooled by the "great deals". The only part of the dealer response thats factual is "it is unfortunate".. yes, it is unfortunate that I went through this company for my transportation needs.

Pablo Rebolledo

Excellent service. Great parking lot space too! Their prices is much lower than anyone around. The owner is always there so Im not just talking to some intern! Ive had bad experiences before, so that is important to me. Their mechanic was very knowledgeable and helpful, the repair got done before the original estimated time. Another thing I noticed was they are involved in their community, always supporting all kinds of fundraisers. If you want great service for your bike or even if you are looking for a car; they are the guys to go to. Ive bought 3 cars at the other store and Ive been satisfied with the cars performance and the way they deal with their customers.

Alex Torres

Imagine has been the only place to touch my 04 Honda CBR1000RR and they will be the only techs to touch it. This place has remained honest and professional in all our dealings and their professionalism has been very much appreciated. Brought the bike because I thought my clutch was going out... they not only found the issue to be a much less expensive repair than I anticipated, they also took the time to educate me in the process. Great group here... Come check them out.

Troy Yeagley

I bought a 400 Suzuki Burgman from imagine cars and I got a great price for a reliable scooter...The staff is great and the prices are very fair..Im getting ready to buy a car from them because I believe in repeating great experiences...and buying from imagine was a great experience..i highly recommend you checking with them first when making a vehicle purchase:)

Cevher Orer

I live in Europe for 6 months and Orlando for 6 month. My Gsxr 1000 never seen a better service than this place before. They are very friendly, professional. they have the best shop rate in town. I did my fork seals, oil, plugs, gear oil and new tires. I got hooked up with an excellent price where dealer would have charged me twice! Highly Recommended!

Carlos Solivan

Great customer service and even better prices I just had my tire replaced for half the price of the other shops and it was done within minutes I didnt have to drop it off and pick it up the next day. Drove over an hour to get here and it was well worth it.

Ron Rymer

Bought a car in 2013. Car was advertised as accident free. Turns out at annual inspection the car was involved in various accidents. Owner´s answer: We have nothing to do with it. Slimy untrustworthy car dealers.

Dariel Alfonzo

This place was great..They are honest people and care about the customer.. I would refer anyone in the Orlando area to come by for maintenance and parts..Great deals and parts for cheaper then any where else...

Axel Ortiz

i bought a 2004 hayabusa. best place i went to for my first bike and first finance. they worked with me through everything. good people and excellent costumer service.. no complains at all. keep it up

Jose Lamberty

I purchased my motorcycle here and the service was great. Great selection, no credit needed and they also service motorcycles at a reasonable price...

Ryan Figuero

great friendly people, who know the end and outs of your scooter and or motorcycle. the treat you like family.

Michael Schwartz

I think theyre reasonably priced and give good service. Their location and business hours are inconvenient.

Jim D

Very knowledgeable, friendly, fair prices quality work.

Magdelane Ramos

You suck !!!