Category: | Cell Phone Store |
Address: | 1169 Saxon Blvd #100, Orange City, FL 32763, USA |
Phone: | +1 386-774-0105 |
Site: | verizonwireless.com |
Rating: | 3.6 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM |
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Melissa Gibson
If I could rate no stars I would! Nothing but problems with these people. They over charged us on our bill. They made the mistake but never took responsibility for it. Even though its being corrected just man up and say it was your fault. We were stuck in the store for 2 days. I tried to take my business somewhere else but because they talked me into trading my sprint phone they wouldnt give it back. Even though I never left the store it was still the beginning of our transactions. Everything that could have gone wrong did. They are not friendly or trustworthy. If you want a phone I would definitely go ANYWHERE else! Wish I had but we were from out of state. Next time Ill research better.
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Calvin McIntosh
Negative - 5 stars. Absolutely horrible. Between them and customers service I dont know whos worse . had they originally quoted prices correctly, the store could have made a better profit and I wouldnt be in the situation Im in. For a communication company neither one communicates with each other and you get screwed. Bad. All they want is your money and dont want to help you fix any issue at all. They reimbursed me $20.00 for a unsuccessful road trip to the store that left me with no anwsers at all to the issues, and 6 hours I spent on the phone with them. Dont go here. Seriously. They are that bad.
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Hayes Noell
So glad I decided to go to the Sanford store by the mall! Talked to some gel head kid that had me at roughly 550 to trade in my old phones for new ones. Trying to decide if i was getting bent over or not and with music screaming in my right ear I decided to call Jacky at the Sanford location and found the phones I wanted were in stock there. So now at the Sanford location for 210 and I got a FREE Verizon tablet that was not in any way attached to my data plan. Hmmm. Shop around before you make your purchase seemed to fit in this situation for sure.
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Joseph Przygoda
Got to store at 8:01 pm dor is locked with customer inside. Associate opens door and I ask to make a quick purchase of a car charger. Im told, "no". I explain to associate Ive been with Verizon for 15 years and you cant make a quick exception? If I got to the store at 7:55pm and was looking to buy a phone I guarantee I would still be in the store. Great customer service there. ..... NOT. ....
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david miller
Lack of professionalism. Cannot keep track of who is next line. Bad customer service. The sales people just want to show and sell high end phones that cost a lot. This happened twice within 3 days. I had better experience with Verizon customer service on the phone.
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Kayleen Guerrero
I have not purchased anything from this specific store but just wanted to thank Manager Ryan B. for looking out since we had suspicious activity going on with our verizon account and he called to notify us on the situation before it got bad! Thanks Ryan!
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M Glenn
The store clerk has a BAD temper issue raising his voice. Manager Horrible instead of helping solve issue he made us the bad guy and threw us out while we were on phone with Verizon. They are THEIVES!!
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Kathie Iquinto
People are ride unless you buy top $ phone I have been with Verizon unfortunately for over a year but they fool you and then your stuck
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Ricardo Acevedo
Very helpful and knowledgeable.they were patient with me as I was trying to decide between 3 different phones
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Pat Thomas
I had great customer service while just wanting information on there plans and had no sales hassles at all.
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Ignatius Kapp
This place has very knowledgeable attendants. They work efficiently in and out in a short time.
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Avo Laido
Always treated well here. Easy better than the Verizon Reseller stores.
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Jane Culpepper
There is great customer service. Very attentive and helpful.
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Jeff Taylor
The Verizon rep had several suggestions that saved me money.
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Bonnie Nantkes
Corporate store, they have been able to fix all problems.
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Sandra Hill
Easy pay station. Friendly employees.
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Juan Ayala
Okay so much good nice personal
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Jane Jilka
Great customer service
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Don Joslyn
Great service