DIY Home Center Outlet

Related:	office depot ocala
Category:	Hardware Store
Address:	2191 NW 10th St, Ocala, FL 34475, USA
Phone:	+1 352-629-8948
Site:	diyocala.com
Rating:	3.7
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–2PM Closed

Location

Photos 56

Reviews 10

Teresa Mankin

I purchased a kitchen faucet and it was faulty. Upon returning I didnt want the same one and requested to swap with another model. The manager stated that this was not possible. (There was a $10 dollar difference) The manager then requested this from the owner, and the owner politely declined. I paid the remaining balance of $10.00 (plus tax)for the other faucet. While speaking to the owner, the manager become aggressive and throwing the other faucet items back into the box and screaming I never said that over and over during our conversation. I turned and told the manager that he should not be in the managorial postion and that manager told me to get the heck (curse word) out of here, and kicked me out! I have never been treated so rudely before. Also, this so called manager is a big guy and quite intimidating; to have him treating customers in this manner is unheard of. (I am female) I just spent over $300 in this store doing home rennovations in just the past week and fell like they just dont care about the customers. I have filed a complaint with the better business bureau.

Donna Pitts

The "All Wood" cabinets are made with low quality wood. I had to deal with huge knots that result in holes. The floors of the base cabinets are 1/8 plywood and cant hold any weight. We had to build supports under the cabinets so that they could hold canned goods and heavy glass bake ware. The very large shelf in the 36" corner cabinet is 1/8 plywood secured with the thinnest plastic clips I have EVER seen! That shelf will let go as soon as a couple pots/pans are placed on it. The only thing that shelf can hold is paper goods. I called the store and was told that if I hadnt installed the cabinets I could bring them back. They are partially installed, so to bring some back means that I would have to purchase non-matching cabinets to replace them, so I am stuck with them. I was also told that if I wanted better quality I should have bought better quality and "you get what you pay for". Well, that is definitely the truth - people, DO NOT buy this shoddy merchandise from this company that does not care about customer service!!!

lori S

Do not buy cabinets here. Do not use the people they recommend. Asked for no blank cabinets. I ended up with 2. They made mistakes installing.. I was told to hire a handyman to fix their work. DIY recommends people but will not do anything when things go wrong , as they did. Do not buy from here. Do not use their installers. Stories change. After writing this review I was contacted by owner. He wanted me to remove this review before he made things right. I told him I would happily remove this review AFTER he made this right. He said "Thats not going to happen...." see pictures attached. 1)hole left in kick plate, allows cat to climb into walls 2) no bottom on some upper cabinets,3)holes drilled incorrectly, some handles do not line up with holes.

Debra N

Do not waste your time or money!! Sales associates do not know what they are talking about, they WILL LIE TO YOU ON THE PHONE, TELL YOU THEY HAVE EXACTLY WHAT YOU NEED OR WANT TO GET YOU THERE ONLY TO FIND OUT UPON ARRIVAL THAT THEY INDEED DO NOT. The website also states that they carry items they do not actually have and sizes that are not available to them as well. BUSINESSES LIKE THIS ARE THE WORST AND HOPEFULLY THIS HELPS EVEN 1 PERSON KNOW AHEAD OF TIME TO GO ELSEWHERE!! I WOULD PAY DOUBLE FOR THE SAME ITEM THEY HAVE AFTER THAT EXPERIENCE ON PRINCIPLE ALONE.

Kerri Strickland

I purchased new vinyl flooring for the kitchen in my mobile home. The flooring I needed was hard to find because it had to be 16 foot wide. Other stores didnt carry that size. DIY had what I wanted in a style I liked. The staff were friendly and knowledgable. # Support locally owned small buisnesses.

Andy M

This place has EVERYTHING. I was amazed at how much was there. Literally a 1 stop shop. Staff was very helpful. And the person that helped me was very knowledge and extremely patient.

Nancy4133 nope

Absolutely wonderful group of folks and products. I shop there regularly now will be purchasing some flooring from them in a few weeks. The staff is excellent . Top notch center

becca legrice

Just bought tile for a great price. Service was wonderful and owner actually helped show us to with tips on installing. Will definitely be back.

Dan M

Prices much better than Bigger stores, real wood cabinets and its bigger on the inside.

deon valdez

excellent products and service. Will use them again.