Category: | Used Book Store |
Address: | 2019 E Silver Springs Blvd, Ocala, FL 34470, USA |
Phone: | +1 352-351-9475 |
Rating: | 3.6 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–8PM 10AM–8PM Closed |
MI
MICHELLE KEENAN
Too bad this business cant get negative 5 stars. My experience here was horrible! I wouldnt recommend anyone to shop there. Its family owned and the whole family disgusts me. I dont think think any of them know the meaning of customer service. I used to frequently buy my books at this location along with several of my family and friends. I can guarantee me nor anyone I know will ever spend a penny in this place. I simply didnt understand a policy that was not posted nor explained to me so I decided not to sell my books to them and at that time the mother in law of the owners told me never to come back.This place is a rip off if you ask me. I went thier to sale some books. I sold like 8 books and only got $10 store credit. When I saw the lady putting 7 & up to 10 dollar tags on the books I sold. when they give u store credit its only for half of the book price and then you pay cash for other half. Mind you I was polite and respectful the whole time. Also when you go in store it stinks like mangy cats so people with cat allergies be aware. You can smell the cat litter box due to the 3-4 cats that live in the store. The staff is unfriendly. Usually I have to search for someone to even get help with something. The store is a mess and very unorganized. Very cluttered and overpriced on all books. You can go to books a million or Barnes and noble and enjoy a relaxing clean environment because in the end your paying the same prices. Readers beware if you go to this store your in for a scare....and a rip off.
EL
Elise Bobbitt
I made an online purchase from a Novel Idea Bookstore and called the store regarding the order status. I was advised by a store employee that I would need to be speak with Michelle, because there was no info available. Called Michelle on Wed. as advised. Conversation got off to a shaky start right away. I stated my reason for calling and advised that I needed to speak with Michelle. "May I help you" was the curt response. When I asked if I was speaking with Michelle, she rudely replied "yes, otherwise I wouldnt have asked if I could help you". I replied that she didnt have to be rude. Without another word, Michelle hung up the phone. I will never deal with the business again. All of the negative reviews I read about her are probably true. She delivers poor customer service. I still dont have a clue as to what happened to my order. Horrible, just horrible. I should just ordered from Barnes and Noble. I wish I could give this review a 0 star rating. :-(
TI
Tiff Bommer
I visited the store at 6:45 ( 15 minutes before their Listed closing time) to an open door, a lit open sign, and no hours listed anywhere on the storefront. After 5 minutes of looking around with no one to assist us, a woman finally traipses up to the front to tell my son and I, " Were closed! Sorry for your luck!" The rudeness On top of learning shortly afterwards (in my search for actual store hours) that theyre closing time hadnt even been hit yet has ensured I will NEVER visit this store again!
LI
Lisa M.
I LOVE this bookstore. I have sold plenty of books here, and they are always fair. I have also purchased plenty of books here. If the book I need is at their other store, they will go get it on their next trip, so that I dont have to make the drive. If I need a book that they dont have, they will attempt to find it. The owners and employees have always been friendly, fair, and willing to go the extra mile for me.
RO
Rob Riker
To the person who complained about the store ripping you off. You are an idiot. You actually got a fair deal. Ive worked in stores that buy books. You usually only get 10 to 25 percent of their value. The store has to make a profit, otherwise what is the point in buying books. Seen these complaints before. If you want full value for your used books, sell them yourself to the public (E-bay, etc)....Moron......
A
A Private User
I had the loveliest surprise, today, in this bookstore. The big chain stores are quite different. The owner offered to sell my books because I am a local author. She was friendly and helpful in every way. No muss, no fuss, no big long forms to fill out. What a refreshing experience!!!
AL
Allison Place
Although I have only been here about three times, I can honestly say that this is the BEST used book store around. Everything is easy to find, and if they dont have it, they search fairly hard to find it for you. I love the cats - just a bonus to shopping there. Never close, guys!!
A
A Private User
Whenever I am in need of a book, I always stop in at A Novel Idea Bookstore. They have a very friendly atmosphere, and they go out of their way to help you find the book you are looking for. I always have a good time when I go in, and leave with a smile, and a ton of books.
A
A Private User
This place is a rip off if you ask me. I went thier to sale some books. I sold like 7 books and only got $8. When I saw the lady putting 5 & 6 dollar price tags on each one of my books. Then when they give u store credit its only for half of the book price. Again I say rip off!
A.
A. Moore
Nice owner run bookstore! Takes the concept of "mom & pop" bookstore to a whole nother level. Congrats on a great store! Nice space, 2 cats, chairs to sit on and an amazing selection of used and new books. This Washington, DC visitor is thoroughly impressed. :)
SA
Sally Thompson
I have bought several books here. The lady there has always been helpful and there is a large selection. I will continue shopping there for books.
LO
Lori Long
I visit often. Wide selection of books and the owner is knowledgeable about the books and can recommend new authors. Love this place.
MU
Murphy Law
Great books to choose from. Friendly cats to pet. All and all a great bookstore. Keeps me coming back every week.
JO
Joseph Martin
One of my favorite used book stores! Pretty large selection, good prices, and the bonus is theres a cat to pet.
BA
bayli lowery
It was an amazing experience I will defiantly come again
BO
Bob & Ann Busby
Love the look, the location, the people and the books
BE
Beach GoinAnalyst
The cats walking around are definitely a problem.
LE
LeaAnn King
Awesome store and great prices. Love the cats!!
JE
Jessica Childress
The woman working today was very rude to me.
KR
Kristy Randall
Not a nice lady and over priced book..
CA
Casey McCormick
Great prices. Definitely going back.
DE
Deaf Legend
Not so novel service. ...
CO
Connie Prince
Store owner is very rude