Category: | Computer Repair Service |
Address: | 7867 Bird Rd, Miami, FL 33155, USA |
Phone: | +1 305-261-5395 |
Site: | pc911247.com |
Rating: | 4.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM Closed |
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Willy Matos
The screen on my IPhone 5 started to curl up and come out of its casing. Most likely from having it mounted on the dashboard while driving and using the GPS App and getting pounded by the hot Florida sun. I did a quick search on Facebook and came across PC911 Computer & Phone Repair on Bird Road off the Palmetto Hwy. I read their reviews in which were on the thumbs up side. Headed over from downtown Miami and it was definitely worth the drive. I was quickly attended to. After a brief inspection of my Iphone, I was advised to replace the complete screen and its casing in which would cost $100.00 and that it could be done within 30 minutes. I went for it and to kill some time I drove over to the local Starbucks for my caffeine fix. Upon my return my IPhone was ready but to the surprise that the cost was only $50. The battery was damaged and had become so inflated that it was pushing the screen out of its casing. Screen and casing did not need to be replaced. What I really appreciate is not only their quick and friendly service but more than anything is their honesty. I couldve easily been charged not only the cost of the battery but also the cost of a new screen and housing. As the sang goes... honesty is the best policy. In addition, their staff and techs are very friendly and bilingual. They are also well stocked with Apple IPhone parts and other Brands as well. I definitely give PC911 Computer and Phone Repair two thumbs up and 5 Stars across the board. Willy Matos
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Ann Barrado
Angel, the owner, is a true angel! This is the best computer/electronic store in Miami. Not only do they promptly answer the phone when you call them, but they spend time with you answering all your questions, educating you in the process. They are honest, generous and the real GENIUS GEEKS! Unlike Apple and Best Buy that only wanted to push a $2,000 new Mac on me. I had called PC 911 to see if I could replace my old Macbook Pro lid and screen and they said they could, you can still order those parts. But when I came into the store with my battered old laptop, Angel recommened I get a newer version and in MINT, mint condition, he had two Mac laptops for under $200. I bought the 13" for only $125, and itseems like a brand new computer to me amazing deal! They are Mac experts and have many different used models for sale all refurbished and all in mint condition and all with their warranty at very low prices. Not only are they real computer experts. professionals. they have the best customer service in Miami! They actually answer the phone in less than four rings and if busy they will return your phone calls promptly. They find the best solution for your needs and budget, solving problems and saving you tons of money. Not only will I now be able to recover all my files from older hard drives from years past, but from now on I will only buy any computers, phones or accessories from PA 911 Computer & Cell Repair at 7867 Bird Rd. in Miami. Thank you Angel!
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Bijou Baby
Amazing service! My MacBook Pros battery swelled up and I attempted to replace the battery myself. There were 3 tiny screws on the back cover that wouldnt budge so my laptop was half open. After going to Best Buys geek Squad and One Click, who both wouldnt touch my MacBook, I did a Google search to find anyone who could help me. I found PC911 and took my MacBook there. They werent phased at all by the open back cover and proceeded to fix it immediately. They drilled the screws out, replaced the battery and put on a new back cover. Less than an hour after I walked in, my issue was resolved and the cost was great. My laptop is like new again! This business is a prime example of great customer service. Skip Best Buy and One Click and go straight to these guys. I couldve saved myself a lot of aggravation and stress by going to PC911 first. I highly recommend them to fix any computer issue you may have.
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Rose Hernandez
TERRIFIC EXPERIENCE! Very knowledgeable, helpful & friendly! Also knew how to explain the most complex things in laymans terms. Went in to find out why my battery wouldnt hold a charge & ended up picking up a new cord & special ordering a new battery. Also found out theres a quicker way to move heavy files/photos off my cell phone & onto an external hard drive & it was so simple just "plug & play", an external hard drive made specifically for iPhones so I can take as many photos/videos as I want & I never run out of space or haveta go home to move em. Unbelievably useful for vacation time when I dont want to lug my computer around or chance if getting stolen or broken! All in all a terrific experience & it didnt break the bank! So glad I found this locally owned/operated shop, its got everything I need in a onestop shop. PC 911 is now my go to shop for any/all Miami computer repairs!
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Adalberto Martinez
STOP! Dont go to those big company suits! Come to PC911. They are your local business and are going to strive to give you nothing, but the best service humanly possible. Ive been coming to them since they became established. The service is wonderful, fast and reliable. They are experts ready to tackle all the tasks at hand. Ive been there with my Macbook, iPhone, and iPad. GUESS WHAT? It is a grand slam every time with this mom and pop shop! They are the best! Dont feed the suits! Fund the little guys trying to strive to the top! They will listen and hear you out. I Love the warm comfort feeling as I walk in and feel welcomed. Not to a business, but a friend that is going to take care of me no matter what. THANKS PC 911! YOUR THE BEST! NEVER DISAPPOINTED!
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Amir Ghas
had them to replace broken screen. they checked the phone and confirmed it was Ok. paid $100 to change screen after 2 weeks picked up phone and a day later phone would not charge. went back to store. technician hooked up the phone to computer and said phone is Ok it may be the screen and it is under warranty and that they will change it. called me after 2 weeks and told me the phone is DEAD. so took the phone to another shop and they said the screen was not attached / glued and that the mother board was damaged./ bunch of morons working there. called credit card company and rejected charges.
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Nancy Burrion
Traje mi computadora a este sitio porqué no entraba en el sistema operativo, y se reiniciaba constantemente, cuando me dijeron el diagnostico del problema fue porque el disco duro ya estaba funcionando bien, lo cambiaron y ahora mi computadora esta como si nada hubiera pasado, genial!!!!!!
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Adriana Briceño
Muy Buen Servicio, Lleve mi iPhone 6 a reparar la pantalla, Gerry me atendió muy bien y rápido. El mejor precio que consegui en Míami, pague tan solo $89 por la pantalla ya que solo tenia roto el cristal. Los recomiendo 100%, espero llevarles mi iPad pronto a repararle la pantalla también.
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Vanessa Penate
After searching for a place to fix the cracked screen on my Asus, I finally decided to go with PC 911. Their prices are unbeatable and their customer service is exceptional. They answered all of my questions in a professional manner and are very knowledgeable. The repairs were done within a reasonable timeframe and I received a call as soon as my laptop was fixed. I couldnt be happier with my purchase. I definitely recommend this place to anyone who has issues with their cellular devices or computers. Thank you very much! :)