Monster Displays

Category:	Banner Store
Address:	18502 NE 5th Ave, Miami, FL 33179, USA
Phone:	+1 888-484-3344
Site:	monsterdisplays.com
Rating:	4.6
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed

Location

Photos 18

Reviews 17

Kirsten Andrews-Schwind

Id rather give no stars. Terrible customer service. I ordered a folding trade show table *with wheels.* Other websites listed this product as out of stock, but Monster still had it as available on their website. A sales rep contacted me and said shipping would be more than originally estimated. Fine I said, as it seemed I cant get this anywhere else. She sent me an invoice that clearly said "with wheels". They shipped me a table WITHOUT wheels. I could have bought that at my local big box store and saved $60 in shipping. I contacted them and said they shipped me the wrong product. Oh, that product has been discontinued, they said. I asked for a refund in the difference in price and on the shipping. A customer service supervisor tried to convince me this was my error, and did not want to see the invoice they sent me. Would not refund shipping, and would make me pay shipping AGAIN if I sent it back for a refund. Well, I guess Im stuck with this table. But it cost Monster Displays a major order because I was thinking of ordering a branded tent and other items. But no, I will take my business elsewhere.

CDE Services

I could not be happier with the exceptional customer service that we received from Monster Displays. After an unexpected warehouse fire, we were left in need of a new fabric display to be printed and delivered in just 2 days. Maria went out of her way to make sure this happened for us. We are greatly appreciative of the kindness and accommodation and will certainly be considering Monster for our tradeshow needs in the future.

Thomas Geddes

I was very impressed with the amount of help the folks at Monster gave me. This was our first go at a conference and I have to admit I wasnt sure where to start. They found me a nice backdrop I could use and their designer helped us come up with a graphic that matched great with our logo. Ill be coming back to add onto our booth next year! Thank you

Lori Cox

I have worked with Monster Displays for many years–their quality is excellent and they have outstanding customer service. They are very responsive and have never missed a deadline, even this year when I had a client make a last-minute change. They re-made what I needed and had it to my client within a few days. I highly recommend them!

Debra Usman

We ordered two displays and they both were awesome, they look really good. The entire process of working with Monster Displays was very easy and they were patient with all of my questions. The displays arrived on time and we were very pleased. Would definitely come back to Monster and recommend them wholeheartedly!

Stacy Graham

I had a few questions about how to proceed with my order, and the chat room connected me with Devon twice. He was very pleasant to talk to and incredibly helpful each time. He had no trouble solving my issues and made the ordering process a breeze! A++ to the customer service team!

Vance Perry

These guys helped me out a lot. We were in crunch time and they found me an awesome looking wall and case that I could use to present at for our booth. I didnt think it would be that easy to set up but it was no problem. Devon and Gene were a big help thanks for the fast responses!

Jeff Nellis

Working with Monster Displays for our organization was very easy, and the people I dealt with were extremely pleasant and knowledgeable. I would heartily recommend them to anyone in need of a display!

Catherine Maroney

Great service, they did everything they could to make it our requests as easy as possible. They even helped make our design look better! Excited to use our display at our upcoming expo.

Bridgette Grzesik

Great quality. We had a very short time line and their team jumped through hoops to get our backdrop delivered on time. Will definitely use Monster Displays again in the future!

Steel Projects

Great experience with Monster Displays. The staff is very helpful and always available. The booth looks very nice !

Natalie Garcia

The most amazing Experience with Monster Display they treat you like family, recommended 100%

Kendale Miller

Great service! Fast delivery! We had so many compliments on our display!

Cyndi Chadd

It is very lightweight and the graphics are great. Will be back!!!

Lindsay Brown

Excellent customer service and quick turn around!

Tom Tieche

Love you guys.