Sears

Reviews 9

RI

Ricky Flack

I made the mistake of purchasing a refrigerator, a range top, a dishwasher, and a double oven. They delivered a broken refrigerator and had to bring another one on another day and then the installer could not hook up the water line to the ice maker so I had to do that. Then the range was delivered on a different day and they were 2 hours late. Now after taking yet another day off to have the oven installed they are coming 2 hours late so I wasted a day off for nothing. Nobody at Sears will take any responsibility for anything and nobody can give answers on anything. Ive never encountered such a collection of useless morons in my life. I have shopped at sears for over 30 years. I will never purchase another thing from them as long as I live. I can see why they are going out of business. Update: The installers for the oven showed up 3 hours late and installed the oven then left without testing it. It does not work and now Sears is trying to tell me I have to wait almost 2 weeks for someone to come out and try to fix it.

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VI

Vic Cruz

Associates in front desk were outstanding. However, the technician looked like he didnt want to do his job the right way. The flat tire was fixed, but I went for a patch and pay for a patch. But after checking the tire at home find out that they didnt put a patch instead they did a plug, the tire was over inflated with 50 PSI instead of 30PSI, no balance was done and the wheel rim came out with a huge scratch in the end. The scratch and all the crappy job was done due to laziness, the technician didnt want to remove the tire from the rim. I could have done a big argument in the auto center but now everything works differently. Ill never recommend anyone to come here if this is how business is. Im talking about a new 2016 truck. The sears I went to was Leesburg, FL (6365), but I have had great experiences in other sears, this one was just a disappointment. I hope that the same people who fixed my tire get the same service they gave me.

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A

A Private User

My mother who is retired living on a based income, purchased a refrig. from Sears, Leesburg. It has been over a year, 3 refrig.s later, the unit appears to be operating correctly finally, however upon the final delivery, the delivery guys litterally ripped my Mothers floor. Now after going thru the hassle of getting quotes forwarding them several times, we were told 3-4 weeks for a check......it has been over 6 weeks, and they claim UPS lost the package being sent to NY. Now another 10 business days to wait. (that is what Ernie is telling us now) My family has always bought our household items from appliances, tools, lawn equipment, clothing, etc. NEVER AGAIN, my Mother is about to have a heartache with the worst hassle ever in her 70 years of life. More than Frustrated in Wildwood, FL.

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JE

Jeremy Rice

Drove 20 miles to pick up an appliance I purchased on the app to find out the store was closed at 7:20 and has some ridic hours. 10-7 on weekdays? How are you even in business when you give people who work 9-5 maybe an hour to shop. No wonder Sears is closing stores left and right, nobody with any money can shop there during the week.

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L

L Garmany

Its Sears. No one asked to help or even act like they were interested that I was there but they definitely had their hand out for my money! Oh well such is life. Now Books A Million was happy to see me and thanked me (a million) for stopping in even though I didnt purchase a darn thing.

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CH

Christina Duncan

Shelves are barely stocked. Kids section is just a few small racks, womens clothing is all dated styles and overpriced. Salespeople are pushy and rude.

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CA

Carrie Moore

Someone needs to spend some time and money recruiting shops. Felt like the whole place is going out of business

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KE

Kelly Emberson

Great service at the auto center everytime i come!

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M&

M&M Moskowitz

Clean and nice help.

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