Cold Stone Creamery

Category:	Ice Cream Shop
Address:	1615 Town Center Dr, Lakeland, FL 33803, USA
Phone:	+1 863-686-1813
Site:	coldstonecreamery.com
Rating:	4.4
Working:	11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM

Location

Photos 100

Reviews 21

Jeff Hosler

I have been working at this Coldstone on and off for 4-5 years now. Christianas review is one of an unhappy employee, and isnt very factual at all. This is one of the best places to work for your first job. They have never hid how much you make and are upfront about how much you will make when they interview you. Every night I work I walk away with more than enough tips to make minimum wage. I was told if I dont, to talk to the manager and they will make up the difference. Nancy, the manager, has been around longer than I have and is the best manager I have ever worked with. She is very understanding and you can tell she cares about everyone that works there. I have never seen her yell or curse. She and the owners do their very best to work around everyones schedule. I honestly have never had a more flexible job. You tell them when you can and cannot work, and they will work with you. Icecream is great and made fresh daily. Many people dont know that. The atmosphere is friendly and honestly one of the best staff members you will see at a "restaurant/food" type setting. Come by and see us.

Christinia Agreu

Warning: You do not want to work here! First they hide how much youre getting paid which starts at 6.25 a hour. This is because of tips which do not add up to minimum wage in the end! Not only is the pay awful, but so is management. They will play with your checks! Im pretty sure they are still holding money from me that I made and wasnt paying me properly. There have been other instances such as them promoting people and not paying them the promotion pay as well as moving overtime to other checks to where they do not have to pay overtime to their employees! You will not be trained properly at all and the only ones who train you are the crew members which just pass on what the other former crew member taught them. The store is also out of compliance for cleanliness and not dating because of the employees not being properly trained. Nancy does nothing but yells in the back cursing if she doesnt get her way as well as constantly yelling at her employees. This place will not respect your school schedule or other schedule issues! John Mckey is one shady character!

Jeff Brooks

Friendly staff sometimes entertains patrons by tossing balled scoops of ice cream great distances from person to person while making your order. Similar to Pikes Place fish market in Seattle. Parking is hundreds of feet away during peak hours. Good desserts overall.

Alesia Swierczynski

I had the Coffee Lovers Only in a freshly made waffle bowl. Such a delicious treat to beat the hot summer sun. This was my very first visit and the Staff were extremely helpful and explained in detail the answers to my questions.

Josh Prescott

The employees are friendly and the atmosphere is fun. The ice cream might be the best in town. Its often crowded but worth the wait because it is so good.

Anthony Ray

The menu selection was great, it even had a non ice cream veggie selection for wanted who didnt have permission to have ice cream.

Olimpia Movilis

my new Favorite place for ice cream. The staff is very friendly and really try to help the best they can. Cant wait to go back

Mia Davila

Absolutely amazing.... Nancy was very kind and extremely sweet. I had a mishap and she made the best of it. Thank you!

Local Events

I love walking in to the friendly atmosphere. They are always happy and willing to assist in your decision making.

Carrie Johnston

Everything is delicious and I love that they stir in the mixins right in front of you and do tricks and stuff!!!

Nick Mayer

Amazing ice cream and shakes here! And all of the staff were uncommonly engaging and fun.