Thompson Ace Hardware

Category:	Hardware Store
Address:	9742 Old St Augustine Rd #114, Jacksonville, FL 32257, USA
Phone:	+1 904-559-2618
Site:	acehardware.com
Rating:	3.4
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–7PM 9AM–5PM

Location

Photos 53

Reviews 10

Jennifer Phillips

After waiting a couple of weeks for a replacement part I finally get the call to pick up the replacement chair. I show up and they havent separated the set so I had to wait another 20 mins. Okay, no big deal, just a little annoying that Ive had to come to the store twice for an online order and they arent being considerate of my time, nor are they apologetic in any way. I go to assemble my new chair and when I go to put on the last arm, it turns out they gave me the wrong part and now I have to go back AGAIN. I called to make sure they has the correct piece before driving out there again and they laughed it off. When I go to pick up the correct part they really couldnt care less. Im really disappointed in their lack of customer service and their inability to care.

Heidi Oxiner

Yesterday was my first time stopping in. I was looking for something to control rust on my mint plants. Larry was very knowlegable to the topic as well as all of the other pest control products they have available. Not only does he know about them but he uses them at home. Bring a first time gardener It was really nice to have someone to talk to that could give educated advice about how to fix my problems. This will be my go to place for garden help and supplies. I recommend if you need some help with your outside projects you talk to Larry!

Don Corbett

While staying with family for the holidays, my daughter needed a lent trap for her dryer. I called Thompsons Ace Hardware and spoke with Jacqueline Thompson (who was very busy) and after asking a few questions over the phone gave me her number to text questions and answers. We were able to order and pay for it over the phone. Very friendly and courteous top notch customer service. I recommend to everone to visit this family business.

thomas aprigliano

I will never spend a dime here again and I dont recommend you should either. 1. The owner is INCREDIBLY shady. 2. The employees are pushed to sell you more than you need so that you spend more. 3. If you special order something, youre looking at a 50%+ chance itll be late. 4. You can find everything there cheaper at nearby stores.

Amanda Stalford

Just went here and was going to buy some adirondack pool chairs, and asked where the ladyes room was first and the man told me "technically we dont have a ladies room" and walked away. What does that even mean? Terrible. I just left and I will never be back to spend my money here.

Richard Royal

As far as Ace Hardware stores go...the employees from last night werent as friendly and knowledgeable as employees at other Ace Hardware stores in the area.

M.M.S Smith

My husband and my self had an awesome time shopping here , greeted by wonderful staffs and they were all very helpful from beginning to end .

Tyler Guth

Extremely clean and well-stocked, helpful staff and like all Ace stores, tons of great service in a compact, easy to navigate store.

Lisa Drury

Very helpful and friendly. You can tell they love their jobs.

Courtney Kreger

Always have what Im looking for. Very friendly staff