Category: | Liquor Store |
Address: | 4320 Deerwood Lake Pkwy #208, Jacksonville, FL 32216, USA |
Phone: | +1 904-642-8913 |
Rating: | 1.6 |
PI
pixyamiga
If I could give them zero stars I would. My friend and I are Egyptian and African American respectively. We walked up to the store and were immediately given a "look" by the woman standing outside. She then opened the door for us, we were very polite and said, thank you as we walked in. We looked around for some wine, made our selection and went up to the front. I put my selection on the counter, she asked for both of our IDs and when they were handed over, she proceeded to study them like they were fakes immediately. I am 32 years old, my friend is 29, we look our ages. We both have valid, local, non expired FL licenses. The woman then calls over a gentleman who was sitting at the front of the store, says something to him in another language and then says, "I do not recognize." We questioned her because we didnt understand what that meant and she said, "I do not recognize, I do not sell." So just to confirm we asked if she was refusing to sell to us. She said yes, so we put our merchandise down and left. If you need beer or wine go to Publix around the corner and if you need liquor there is a place north on Southside to the left. Please dont give these people your money.
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Avery Moore
This is the worst liquor store I have ever been to. Honestly she looked at my id and asked for another form I pulled out my debit card and credit card and then she wanted my passport. She then proceeded to tell me I should go somewhere else with a nasty attitude. Im pretty sure she told me to go somewhere else approximately five times. I am not deaf and I heard her the first time. So she can take her discussing self to a job that does not work in customer service or with human beings because I would never treat one of my customers with such disrespect. That woman is a joke and so is that ghetto liquor store with ratchet sales associates that dont help at all. HA, she didnt even give me my receipt either. Unbelievable.
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Michael Brown
Never been treated so poorly when spending so much money at a place. Im 26 and was questioned about my dob, address, etc on my ID for no reason. I politely answered all questions and then asked "what forces you to have to question ppl like that, esp when they are clearly of age?" The response came from both the cashier and her helper sitting by the door. They talked over each other other saying "if you dont like it just dont come here, go somewhere else"... I stared blankly, smiled and walked out. Cant believe this place can stay in business treating customers this way. Poor selection and prices, paired with this absurd experience will keep me from ever taking my business here again.
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tbone9579
If I could give negative stars I would. My roommate and I both turned 21 within two days. We both went in on my birthday and were immediately frowned upon and judged for going in there. Being new to alcohol I would have liked to walk around and look some, but immediately felt like I needed to leave as soon as possible. The guy there took BOTH me and my roommates ID and ran them through a machine, scrutinized our pictures, had us verify our addresses and birthdays, scanned them with a light, and then sign a paper bag to compare signatures. You can not run a small business and not be friendly; even though we live close by, neither of us will ever set foot in that store again.
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Angella Pan
DONT EVEN WASTE YOUR TIME AT THIS PLACE. Complete garbage. Seriously, just drive to the Town Center. Or anywhere else. I have an out-of-state ID and they 1) pulled out a book and studied it for two minutes. 2) Used a UV light. 3) Scanned it using a machine. 4) Asked me to recite my birthday and my address. 5) ASKED ME FOR ANOTHER PICTURE ID. Took entirely too long and they were extremely rude. Also, they jack up the prices. I will be telling everyone I know not to go there. Hopefully they go out of business.
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Aurora Patterson
I went here to get some drinks and was immediately looked at like I was doing something wrong just by stepping through the door. I chose my drinks and headed to the counter anyway. When I gave her my license she inspected it and me over 10 times! Swiped it, punched it, highlighted it, the works to ensure it wasnt fake. I even gave her my military ID to show I had to forms and she acted like I was giving her fake cards. I have not been back since and will go out my way to stay away from here.
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david sherman
Same thing as everyone else. I live right by there so it was close. Went in picked out some stuff, she looked at my idea which looks like me, and refused to sell to me. I gave her multiple forms of id including my debit and credit cards my student id. All of which look like me. she asked me about my id and I answered her questions. She then said she couldnt sell to me. Worst place ever. Id give them 0 stars if I could
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Audrey Scherer
My main issue with this place is the over-priced, poor selection. The employees are not polite in person or on the phone - if they even care to answer at all. It honestly does not feel like they care if the store does well or not. Very disappointing. Do not waste time or money going to this location. There are other liquor stores that are around the area that will be worth an extra few minutes of driving time.
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Jessica Baitinger
0 STARS! My husband and I have bought alcohol here multiple times despite the horrible customer service (from every employee) but we wont be back after they refused to sell to us because my husbands ID wasnt "Recent enough" even after checking his debit card to match the names. Not to mention they have a small selection and high prices. Save yourself the headache and go a little farther.
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Chase Mosley
My girlfriend turned 21 a few months ago, and she went in to get some vodka for herself. They took her through various IDs, and multiple questions about her address and things only to deny her service. Extremely rude and threatened to call the cops on her for questions why she couldnt buy alcohol. Dont waste your money, go to Glenns liquor right around the corner. Theyre super friendly.
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zachary roper
Just go somewhere else. The lady at the counter went out of her way to be demeaning. I hated the way I felt on my way our from there. If you need beer, go to the publix next door. If you need liquor, go ANYWHERE ELSE, brew it yourself if you have to. Just dont go here, its absolutely terrible and worse prices than ABC where they have respect for the customer.
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Brooke Conaway
We were in town for a game and stopped by despite the reviews (it was close, and to be honest...we were curious). Two of us are from Georgia and one is from North Carolina. Were all pretty young and we ran into no trouble with our IDs being denied. They werent overly friendly, but our experience was just fine.
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Rachel Duncan
They have a decent selection, but they seriously scrutinize every ID. The woman at the counter made me recite my address and acted like I was lying. Ive never been treated this way when purchasing alcohol anywhere else. Its embarrassing. Drive an extra 2 minutes to Touchdown Liquors -- theyre super friendly.