Category: | Auto Parts Store |
Address: | 11250 SE Federal Hwy, Hobe Sound, FL 33455, USA |
Phone: | +1 772-546-4404 |
Site: | napaonline.com |
Rating: | 3.4 |
Working: | 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–3PM Closed |
MI
Michael Courembis
Take your business elsewhere, this is a logic-free zone! I noticed on my receipt that I was overcharged for one item on my most recent purchase, to the tune of $10 over the price on the price tag. I returned at my convenience to sort this out, thinking that theyll simply apologize for the error and refund me the difference. Instead, they inform me that I, "cant go by the prices on the tags." Yes, of course, how foolish of me... In essence, saying that the error is mine (because there is obviously no way of updating the price tags on the shelves). At this point, I think Im going to just cut my losses, request a refund, and pick up this gallon of oil at one of the many other local stores who charge almost half the cost for it. This is the part where he informs me that hes going to charge me a 20% restocking fee. Keep in mind, this is a gallon of regularly stocked motor oil, not a special order. Im taking my 80% refund, my personal business, and my employers business account to one of their competitors who has it together. I told them this before I left and they seemed to think that the $8 they made off the transaction was worth it. Stay away and reward a business that deserves your money.
A
A Private User
Mark has been here in Hobe Sound since the 1970s - the first and only place I check for parts. While they deal mostly with trade accounts, you will find them very helpful and a reliable source. They only have two full time guys right now-- and you might need to wait at the counter a minute or two during phone rushes, but its worth the wait to work with good guys who are a part of our very small community.
BR
Brandon 7
Owner curses across the store while behind counter. The aisles in the back have parts falling off the shelf and all have brand new boxed parts in the walkway. 1 out of 4 people working there wore a company shirt. Incredibly unprofessional environment.
TO
Tony Thilmany
Great service,owner operated and gives small town service..
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Susan Conner
Prices right, excellent service!
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Debby Dery
The employees are very helpful
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Richard Hauck
Good parts, Great people !