Category: | Furniture Store |
Address: | 17000 Alico Commerce Ct #101, Fort Myers, FL 33967, USA |
Phone: | +1 239-898-7760 |
Site: | ftmyersabf.com |
Rating: | 4.7 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 12–4PM |
MA
Marie Hausner
This is one star too many. We dealt with Greg and from the start had problems. I called and explained to him that we own a condo in Ft Myers, but live out of state and only had 10 days to purchase (and have delivered) a sofa and love seat. He assured me he had a good selection and promised a quick delivery. I expected a showroom and found a warehouse in an industrial park. He sent us to the neighboring Ashley Furniture and told us to find what we liked, bring back the model #s and he would order at a lower price. The day of delivery Greg calls to tell me the truck did not arrive and postponed the delivery for the next day. Next day...same story, truck didnt arrive, he needed to reschedule. Since we were leaving Ft Myers and not due to return until the following month, he promised to hold the furniture for us. Next month, day of delivery, he sends ONE DRIVER in a truck with a BROKEN LIFT GATE to deliver two couches and to take away two couches! (on the second floor) My husband ended up carrying the furniture with the driver, only to find out both pieces were damaged. I immediately called Greg and was told he would call his rep and call me as soon as he heard from him. 2 weeks later, I still havent heard back. Thankfully, I charged the sale, so I disputed the charge and got a temporary credit. I expect Ill be getting a phone call as soon as Greg finds out the merchant provider deducted the money from his account. When I first spoke to Greg he told me they were a family owned business in the Ft Myers area for years. That implies that you know what youre doing and can sustain a business. I have a hunch hes the next generation and will eventually drive whats left of his family business, into the ground. Steer clear of this company!!!!!!
KA
Kaiea Buck
Talk about hassle free! I contacted the Fort Myers store owner, Michael Ciccarello, regarding a kind bed I had seen online. He said they didnt have that on in the showroom, but would be happy to order it, have it delivered to my home and set up with NO OBLIGATION to buy. If I didnt like it or if it didnt match my current bedroom suite, I could simply return it and keep looking for something else. Michael placed the order and about a week later called to schedule delivery later that day (he even opened the box and sent me a picture to make sure it was what I was expecting). The delivery company worked around my work schedule and assembled my new bed in less than 20 minutes. Needless to say the bed matched perfectly and the rest is history (cue running jump into my new…and much taller bed!). I dont think I have ever had an easier furniture shopping experience. Usually I spend hours in a store making a decision, and once I makes one, I spend another hour or two with a sales associate drawing up purchase and delivery paperwork all the while trying to get me to open up a store credit card. I spent less than 30 minutes on this purchase and couldnt have asked for a better experience. Michael and his team are amazing and I wouldnt even entertain shopping elsewhere for furniture. I have another purchase coming up before the holidays…guess where I will be spending no time while getting a great deal? Atlantic Bedding and Furniture, thats where! Thank you Michael, you make shopping (and I really loathe shopping) a dream!
JA
Jack Coke
I wish we had met this Rico fellow, because the experience we are having is not up to par with the reviews from 8 to 10 months ago. As the most recent review indicates service is subpar at best. Still waiting on delivery since March, 2016 and we are now in May, 2016. They ignore calls and when you visit the store they are either closed or lying to us about when to expect delivery. Ordered several sets of furniture. Delivery was supposed to occur in 8 to 10 days. That of course never happened after multiple calls and pop up visits to the store they finally said they could deliver the one set. When it arrived all seemed ok but an hour later I noticed the the furniture had a dent and scratch in it and one was missing and another piece was off color. Spoke to Mike and Josue in person when we could finally get a hold of them. They promised to have a replacement delivered and a refund for the rest of our order. Its almost 3 weeks now and we are in a vicious cycle of unanswered calls and lies about when to expect them to live up to the reviews from 8 months ago. Now they are virtually missing, no response to calls or visits and the store is always closed now.
KA
Kathleen Williams
1 star is actually too much. Buying furniture from this company was the worse retail experience of my life. Took months to receive half of my furniture after countless no shows while im taking time off work to be there during their 4 hour window. Still havent received all of my furniture that I bought from them. Greg and Mike are liars and scam artist. Tried lying to me telling me I was getting an upgraded mattress because the one I bought wasnt in stock so they sent me the bottom line mattress which I only found out after researching it online. I could go on and on. No wonder their establishment is in the ghetto, thats where they belong. Wouldnt recommend this company to my worst enemy. DONT BUY HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
CO
Collin Wiggins
1 star doesnt even begin to explain the issues weve had. Long story short- if you dont walk out with your furniture day of purchase, then go somewhere else. We left with 2 pieces from a bedroom set initially, had to call repeatedly for 2 weeks to even find out what happened to the rest of our order. 4 weeks later, we are still missing part of our order & have now been told its on back order?! No one has ever called us. We have had to proactively reach out for updates & our calls are now being ignored. Each time I call, no one has answers & I request a follow up call. Not once has anyone followed up. I plan on reporting them to BBB once this is all said and done with time stamps aligned to order/delivery. Horrible business etiquette.
EL
Ellen Carr
After just getting married my husband and I were looking for a bedroom set that perfectly fit our two different styles. We visited so many stores looking for the perfect set. When we stepped into Atlantic bedding you could immediately tell a difference. They really care about their customers and making a sale isnt their main priority. We found a set quickly because they had a ton of different choices and styles. They delivered our set and even moved it after I decided on a different set up with no hesitation. I cant say enough good things about this entire team and will be back every single time we need something.
RE
Renee Lillian
I am new to Fort Myers and needed furniture quick! I was looking for a leather sofa and love seat and they beat Ashleys price by hundreds of dollars. I also purchased my bedroom furniture with a Simmons Beauty Rest mattress, SO COMFORTABLE! These guys at Atlantic Bedding are great. They delivered my furniture same day and carried it up to the third floor apartment with no problem or complaints. I will never buy furniture from the big stores again. These guys treat customers great and have prices that cannot be beat!