Choice Auto Brokers

Reviews 4

OR

orfa Maldonado

If I could put a zero star I would Ive had the worst experience with these thiefs and liars... I, purchased a 2005 Toyota MR2 Spyder from Choice Auto Brokers and I am very dissatisfied with the purchase I made. It’s been more than a month now since I made the purchase on February 6, 2017. The car was dropped off on February 12, 2017 in San Antonio TX; it has been at Alamo Toyota for 3 weeks from February 13, 2017 thru March 6, 2017 and the car was not fixed due to a very expensive part that we could not pay for. As per Mr. Godern from the service department at the Alamo Toyota; he said that this car had previously mechanically issues and that the car had not been serviced for 2 years at any dealership according to the car fax. As per the diagnosed that was performed at the Toyota dealership, this car needed a very expensive part in order for the car to change gears, and the part he mentioned has a cost of $4000.00. I paid $542.59 for the diagnosed, the battery and the towing to the Toyota dealership there in San Antonio TX, and I still have to pay more money to bring the car to McAllen TX and to fix the car. I spoke to Keith numerous times that we were not satisfied with the purchase because he promised that the car was in excellent running condition and there was nothing wrong with the car when he purchased it from the auction. Keith also mention to me that the car was not serviced by any mechanic or a service dealership because he checked the oil and drove it for a few miles and the car was great. The car was only driven 6 miles and Keith said that the car was in excellent condition. I sent this email to Jean-Lou Ferrigno suppossively the manager, because they wanted a letter saying that I was not satisfied with the purchase so they could refund $500.00 back to my PayPal account for the money I spent at the Alamo Toyota in San Antonio and then Keith changes everything around and now he wants a letter saying that I need to state that after receiving a $500 rebate from Choice auto brokers I will be completely satisfied with the transaction and the sale will be final. I will handle and further restoration expenses on my own as I see fit. So I wrote him back saying I will put there that Im satisfied with the amount and I will do the rest of the repair on my own, but I can not put there that Im satisfied with the sale or the purchase because the car is not in the condition that Keith told us that it was, so Im sorry but thats all I can put on the letter, now if you dont want to issue the credit thats fine, but Im not going to lie on something you guys want me to lie. Im sorry but Im not a liar.. Keith asked for the receipt only and then he turns around and demands a letter saying Im satisfied with the purchase and Im sorry but I can not do that.. I have not heard anything from them after this message and just yesterday the mechanic who is working on the car here in McAllen TX told me that the transmission had no oil and I just hope that the transmission is not broken... I dont understand how people can be so cruel to other people that trusted them. I just hope someone can help me, so these thiefs and liars dont get away with this anymore and finally put a stop to them.

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Chris Cannizzaro

I would not recommend this place. The only reason it gets two stars is because shipping was exceptional, good price and shipped quickly. However, upon receiving the car I purchased from them, it was clear they were less than honest with their advertisement, and any service after the sale appears to be non-existent. And by service after the sale, I mean a simple honest answer to an email question that would help in my future maintenance of this vehicle. Im not asking them to do anything that costs them money. So I find their unwillingness to be a slap in the face. The specific description of the car that I take issue with is following: "Its in excellent shape inside and out, and it runs and drives better than when it was new. This is a top-quality build from an original 1972 MGB using the original body. It is designed and built to a high standard, with great attention to detail, using quality components." Now any reasonable person reading this description would think Hey, at least the brake lights work (hint: they didnt), or Hey, at least this car can legally be driven on public roads (hint: it cant, because brake lights and blinkers dont work). When someone says, "better than new", that means these small things that are required to be able to drive and register the car actually work. Also, come to find out that the slave cylinder (which is a required part for shifting the transmission) needs to be replaced. When the ad says the car has a Sony AM/FM stereo with MP3 capability, a reasonable person expects the speakers to produce sound from that radio (hint: they dont). These are all easily discoverable items within two days of receiving the vehicle, and these are items that would have cost this auto broker less than $300 to find and fix. Lets be clear, Im not complaining about my purchase. I knew I was taking a risk buying this car from afar and inspecting it upon receipt. I just take issue with blatant dishonesty in the advertisement. People who hold themselves to high standards, as this company claims, dont do this kind of stuff. So, I just want others to be aware that when this dealer describes a car as being in "Excellent Shape, built to a high standard, and better than new" that means they are describing a car where present components dont work, the car cannot be legally driven on public roads, and integral pieces to the operation of the car may need replacement. By the way, they also do business under the name "North Shore Autos" or on their website and eBay as "North Shore Sales and Leasing", eBay seller - northshoreautos.

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Christopher Hans

These guys are an absolute scam. LOOK BELOW FOR THE APPRAISAL ON THIS MACHINE DESCRIBED BY THEIR SALES GUY KEITH AS "PERFECT, EXCEEDING ALL EXPECATIONS" This is a hazard to even drive. Do not buy from them in any capacity. I purchased a 2002 Lexus LX470 described to be "perfect" with no issues, and guaranteed to exceed my expectations. Them taking my money as fast as possible is the only thing they did right. Vehicle has an incredible amount of cosmetic damage, THEY EDITED THE DAMAGE OUT OF THE ONLINE PICTURES!!! It was not gone through nor inspected, has numerous safety issues, and when brought up to their self proclaimed "powerhouse salesperson Keith Melanson" is a total joke. He all but disappears once he realizes a customer is unhappy. I have pictures documenting everything and my attorney is handling the rest. BEWARE of these guys, its just not worth it. The pictures below show a "perfect car" Not to mention blown out suspension, hidden rust, a broken steering wheel, chipped windshield etc etc etc

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Ava Natalia

I absolutely Love my Mercedes Benz G Wagon I bought from Choice Auto Brokers in Fort Lauderdale. They have an excellent selection of vehicles and they give you a great price right up front without the need to haggle back and forth. I have all ready referred a co worker to them and she bought a really nice BMW. I highly recommend Choice Auto Brokers to anyone looking for a great deal on a nice luxury car or suv, they really treat you like family and make the whole buying experience easy and fun. Keith Melanson is the person who helped me and he was very professional. The whole experience from beginning to end exceeded my highest expectations and I will definitley buy from them again. Thank You guys so much. Sincerely Ava

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