AT&T Authorized Retailer

Reviews 7

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Brandy Kark

These people have no idea what theyre doing. I went into their store 4 months ago just to upgrade my phone and Ive been a ATT customer since 2003. They came at me with buy one get one free promotion for the Galaxy 7. I thought okay thats a good deal. My husbands on the road with work he needs a new phone and different service and we could probably save some money combining together. I asked them so my husband wont be home for a couple weeks to a month. Hes going to want to keep his phone number will we be able to trade phone numbers on the free phone and put his number on it. I was told oh yeah you can do that might have to pay a $30 service charge!! I sign up get the phone a month later when he gets home we go back to the store to hook him up with the free phone and transfer numbers and were told we have to keep the phone number that was delegated to that phone or its not a BOGO. So for 4 months now Ive been calling ATT 2 get rid of the delegated phone number on the free phone because I still have to carry that line which is costing me $25 a month that I have no use for when I change the number to my husbands phone number. So after talking to an AT&T representative on the phone in a different state telling me I can do that this months bill is $791.96 because I have to pay for my free phone because I got rid of the delegated phone number that it was assigned to even though I still have the line and Im paying them thats my service. So Im tired of calling these people every month to try to get my logo situated after people at this store lied to me! Im going to go to a different server because every month I call ATT and nobody can help me and all they do is read direct me to somebody else. Like I said Ive been a customer since 2003 when it was Cingular and ATT bought them out so if Im not valued enough and they have not got enough money out of me and 13 years to abide by giving me my free phone while I still have service I am done. Its not hard math if you work at ATT free phone or valued customer..... beware beware beware dont believe everything youre told!!!

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Li Kwai Lao

WOW, I walked into your At&t store to open an account and was blown off by the staff personnel. There was "Four" staff personnel staring at me and two customers inside waiting. Im a customer with At&t and have great credit with them as well. I was told they could not help me becuase of the iPhone 6 coming out today and the number of appointments by staff personnel named "Thomas". I was dumbfounded on how they could just let somebody leave and not want to do business. The sad part was Im already an At&t customer and this was my first impression on how they conduct wireless business within the store. As a computer scientist I saw lack of leadership and architectural structure failure within this company. I will not deal with people who lack human relations and condect unprofessional business. I would drive to the next city without a thought, but this store location will never get my business or be talked about on a high level from me.

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Miranda Forester

The employees at this store are completely incompetent. I would literally go out of my way to get to the Daytona Beach store so I wouldnt have to deal with these people. Theyre shady and they wont even try to help you unless it benefits their commission in some way. Theyre a disgrace to the AT&T brand.

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Daniel Catalo

Its a small store but the customer service was good, the wait was short and the employee put my smart phone glass screen on for me.

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Michael Brown

Had better experience at store on old mission

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b zatti

Great knowledge Staff

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A Private User

Wow

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