Category: | Furniture Store |
Address: | 525 W Brandon Blvd, Brandon, FL 33511, USA |
Phone: | +1 813-681-3721 |
Site: | badcock.com |
Rating: | 3.5 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 9AM–7PM 12–6PM |
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CHRISTINA GARCIA-JIMENEZ
Purchased furniture and insurance on credit. Delivery was good even though the table was scratched up the fixed 2x. But now weve put 3 requests in for repair because we pay extra for insurance and no one has called us back. Its been over a month. Im updating my review they finally sent someone afer my review. The person came ou to look at the matress that is defective. Upon arrival he made a statement that he found the paper work in his truck. What a joke...We had been waiting for apr.3 months for them. The Rolondo(I think thats his name) calls me to tell me that the matress has only a half inch defect and it needs to be a full inch to be changed out. I figured as much! lol I proceeded to ask him waht happened to the call I put in for the bedroom drawer 2x. He stated there was no service call. I informed him I went in and made a payment and placed it. My boyfriend called and placed one. Hey maybe they will find the paper lying around somewhere. Needless to say he informed me someone would call me today Thursday and give me a window time that they would be out. No phone call,but my boyfriend ran home to eat and they were there. Maybe the number to call me is with thes erivice calls I placed. Get it together people...Someone keeps dropping the ball and its affecting your consumers.
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Jason S
Employees there act like everything you ask is a chore. Customers have to work around their schedule as far as deliveries, and inspection of damaged furniture under warranty. The manager set up an appointment for me recently, and the rest of staff could not find where the appointment was set. I will not be making purchases there anymore. They have lost my business for good. Jerry and the store manager were somewhat helpful. So long.... Long time customer Jason S.
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Deborah LongstreetMartin
The only reason I gave 2 stars is because you dont need any credit to get an account at this place. The negative side... Employees dont tell the truth nor want to do their job. The furniture is made extremely poor and costs more than its worth! If credit is good, go elsewhere! Dont say I didnt warn you!
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Angel Davila
Damage furniture and now they dont wanna be responsible for it... Horrible customer services, basically told me to go f away and deal with it. Will be returning my merchandise. Dont recommend this place to anyone.
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Kimberly S
Appointment made in store, with a manager. Assured rep would be here at 12:30 to look at faulty bed spring for replacement. . Well its 1pm. No rep here. Called store, they have no appointment paperwork..
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resa Kyle
I was greeted when I came into the place... Badcock has a variety of furniture items. I would recommend having more mattress options however. I would recommend the place to anyone purchasing furniture...
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Ruben Perez
worst experience ever. That guy Gerry its ridiciulous. what company does not work with customer schedule for delivery?!? Wish i can take all this back!
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Luna B
me encanta comprar muebles aqui
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Fran Thatcher
I purchase a lot of stuff theyre very friendly people
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David Faxon
Nice friendly staff easy to furnish your home
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Chris Kostoff
Great team awesome choice of furniture
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Marie Charles
Stars of furniture
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Donald Dykes
Low end furniture
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Tammy Stane
AWESOME employees