Gap

Gap, 1258 Wisconsin Ave NW, Washington, DC 20007, USA,

Category:	Clothing Store
Address:	1258 Wisconsin Ave NW, Washington, DC 20007, USA
Phone:	+1 202-333-2657
Site:	gap.com
Rating:	4.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 31

Reviews 15

mmt yci

As a previous GAP customer and someone in the service industry I wanted to report some unsavory behavior/bad etiquette of one of your employees. I was not shopping that night and never had any previous experience with the employee, but I was summoned to do a pick up of her at the D.C. GAP. I suppose even talking to her wont change someone who lacks good standards of respect toward others, humility, appreciation of assistance and other peoples time, but just in case it might make an impact on her future behavior, I wanted to send you this message. I know from seeing employees through the store window plus phone calls with the employee that it was a young black female who ordered the Lyft ride. I dont know her name. Perhaps you can narrow down who she was by seeing who used a phone near 10:40 p.m. or simply asking who ordered a ride. She verbally threatened the security of my job for truly no logical reason at all and I found that disgusting. Here is the full report of events in the exact form that I told my employer. Thank you for your assistance (Update: Allison a manager there was friendly enough but said she could not help with issues of personal behavior off the clock but it was not off the clock and the female was still in the GAP store. And Allison said she didnt know what I wanted her to do: talk to the employee and show you expect decent behavior. She said she couldnt get involved and I somewhat understand that but not totally since it was on property and during work. I dont have the personal contact information of the female nor do I wish to speak with her further). "Hello, Im a bit stressed out about my first pick up/"no show" tonight. I arrived at 1258 Wisconsin Ave NW D.C. 3 minutes after the ping to do the pick up. After sitting outside for a few minutes I called the customer and said "Hi Im the driver. Im outside of Gap on Wisconsin" She said "Okay Im coming". Then I noticed I hadnt tapped Arrive. So I tapped it about 6 minutes into waiting for the customer (you can check the map records and Im also attaching a phone record screenshot). Then when the countdown for Lyft Line expired I tapped No Show and I left. It was a total of atleast 8 minutes of waiting. Then I got a call from her asking if it was me who just drove off. I said yes. She said that was wrong for me to do because I already saw her in the window. (I did see multiple females in the Gap store near windows, 1 was adjusting a mannequin, the others were farther away and no one signaled to me anything.) I replied "I saw people but I didnt know who YOU were, there was no photo in the app." She said "Well im not ready yet, I still have stuff to do" and asked if I could come back and I said yes but shed have to do a new ride request. (I dont know why shed request the ride again wasting a drivers time if she said on her own that shes STILL not ready. Obnoxious. It also shows her comment of "Im coming" was a lie. When she called me to ask me to return I didnt ask if she was ready yet and I was totally calm and not at all hassling her) She asked if Lyft was going to charge her a No Show fee and I said probably. Then she said she was going to REPORT me/"file a complaint". I said "Umm theres a time limit. Im only supposed to wait about 2 minutes and I waited almost 10 minutes. I stayed way longer than I was supposed to, so theres really nothing to file a complaint about." And she said she was going to file one anyway then hung up on me. Apparently she will contact Lyft with a lie since the facts would not warrant her getting a refund or me getting in trouble at all. So please take this full and truthful account of events into account when dealing with her. Also, please inform her that rides should be requested only of shes ready and she should not threaten drivers who have actually assisted/waited more than required.

추봉수

할인을 한다고 해서 방문했지만 제가 갔을때는 별로 할인을 하지 않아서 그럭저럭

Allan Herrera Rivera

Muy buena tienda y productos y servicios de primera.

Leonor Garcia

Me Gusta su calidad sus estilos es de Mucha Calidad.

Christopher Santos

I really liked the discounts they offered. The store layout was split on two levels. Very convenient and easy to find clothes.

shihyang lin

店員友善，但是折扣不多。

Eric Gregory Powell

Pretty good, not best ever. No chairs if you are waiting for your wife....