Category: | Wine Store |
Address: | 1206 N Union St, Wilmington, DE 19806, USA |
Phone: | +1 800-283-7265 |
Site: | frankswine.com |
Rating: | 4.9 |
Working: | Closed 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–4PM |
TO
Tony B
Matt was waiting for us at the door with clipboard in hand and ready to go. He greeted my daughter, her fiancee, my wife , and I. Then he secured some wine glasses and we were on our tour. Matt was very infomative but allowed for plenty of questions and comments. He offered helpful suggests concerning price and quantity. Having vendors available to discuss the wedding arrangements was apprecaited. Some of the breads and cheeses we tasted along the way were very good. We purchased the bottles of the wines we chose for the wedding, just to be sure we liked them. The tasting day discount was appreciated. Matt indicated we had two months in case we wanted to change our minds. Of course by sticking with our original selections we would be certain the wine is in stock and wating for us. My wife was happy we accomplished so much in one visit, unlike some of the other aspects of a wedding planning. Being from out of town we mentioned going out to eat near the Wilmington waterfront. Matt suggested a restaurant which turned out to be very good. All in all, our trip to Franks was a very productive and tastly day. Much apprecaited to all who contributed to the wedding tasting day event. The wedding was held on Saturday, June 28. The beverages arrived intact on the Thursday before. Between my initial visit and the wedding Frank and I had a couple of discussions about what to serve as the butlered beer and wine. I enjoyed our give and take conversations. Frank treated the wedding as if it was his own. One of our discussion turned out to be a real hit with the guests, Chimay Grand Reserve. Many of our guests had never tasted Chimay and serving it from the large bottles into snifter glasses just added to the expereince. People really liked the Iris Pinot Gris and the Hedges Red Mountain. Also, the Baileys and Amaretto when added to coffee made the sips all the more enjoyable. Not all of the beverages were consumed and true to his word, Frank accepted any unopened bottles for credit. By the way, there was no Chimay to return. Thank you Frank and staff for contributing to wonderful day. Best wishes and continued success.
RO
Robert Middleberg
This was my first experience purchasing alcoholic beverages for a large event. At the recommendation of the caterer, I contacted Frank. From the very first moment, he put my mind at ease. To say that Frank knows what he is doing would be an understatement. After determining how much alcohol will be needed, he gave me suggestions of brands, for which I was free to change. He also wanted to understand the crowd to make sure the brands would be fitting. I allowed Frank to pick the wines (4 different kinds), and they were wonderful! The amount of beverages was perfect with little wastage or leftover. Yes, you might find some cheaper prices for the same beverages that Franks Union offers, however, if you are like me, and value personalized service at significant quality, relief of concerns in the face of a lot of other things to worry about, and dealing with a true gentleman, then for the few dollars or pennies difference, the decision on where to go is a no-brainer. I guess one could go to a large, national chain, but if you are like me, and havent spent your life researching wines and other alcoholic beverages, and can use guidance, then go to Franks, you will not regret it. And, while I bought a lot of alcohol for the event we were having, it is my intention you use Franks Union for my future alcoholic purchases as I know I will receive the same service on a consistent basis.
RI
Rishi Kapoor
We used Franks for our rehearsal dinner and wedding in August 2014. We wanted to supply the alcohol ourselves to save a little money. Franks was PERFECT for this. He asked for our preferences and filled in the blanks where we had no idea what we should get. He is detail oriented and works very well under tight deadlines. We went back and forth a few times over the specifics of the order to get it just right, and Frank was very easy to deal with and responsive over email. And the BEST PART is that he lets you return the unused portion of the order (note, for wine and champagne it must be unchilled, and for beer it must be full cases). A couple of notes for soon-to-be customers: (1) when you fill out your order online, check your spam box if you dont get a response soon, (2) there is a separate courier company that will deliver the alcohol and are reasonably price (for 65 cases, the cost was $300 for us) -- only issue is that you have to pay them in cash or check, and (3) you can use Franks for mixers, etc. as well. Great one-stop shopping! Finally, not that any of us want to receive spam, but Franks weekly update emails from the store are kind of hilarious...
OW
Owen Patterson
This was my first time dealing with Frank. I found about about his business thru a mutual friend. I like to deal by word of mouth. His word was good enough for me and biy was he RIGHT!. My daughter was getting married and this was our first wedding. I have 4 daughters and I can assure you I will be returning to use Franks services again! Living in Bucks County getting down to Delaware was going to be a difficult proposition. Dealing with Frank and his staff by phone and email was a pleasure. We gave him the size of the wedding and he took care of sizing up the order and the right mix of drinks and brands. A 3rd party delivered the alcohol to Doylestown at a reasonable price. We returned the unused alcohol to Franks after the wedding. The only time I needed to visit the store. After a few weeks I received a nice email breaking down the amount of the refund! Frank has a great business with a courteous staff. He stands behind his product and took care of business for this novice! I will use him again and again and you should do as well!
BI
Bill Heaney
Frank catered the alcohol for my daughters wedding last week. 160 people were in attendance, so it was a fairly large and diverse order. Different wines, different whiskies,several brands of beer, etc. The whole list was about a full page long. I was quite anxious about the order because the venue we used only allows alcohol deliveries the day before the wedding. So if anything went wrong, there would be no time to repair the damage. I am very happy to say that every item was included in the order, and I was much relieved when I took inventory of it. I can vouch for Franks dependability. Frank also helped us determine how much of each thing we needed. His estimate was pretty good. We have some things left over, but Frank takes them back for a refund. We never came close to running out of anything. I found Franks prices to be very competitive and he gave me a substantial discount for volume. I unhesitatingly recommend Franks Union Wine Mart to anyone who has a large gathering of any sort. I know that I will be using him again.