Hertrich Mitsubishi of New Castle

Category:	Mitsubishi Dealer
Address:	120 S Dupont Hwy, New Castle, DE 19720, USA
Phone:	+1 302-544-9412
Site:	hertrichmitsubishiofnewcastle.com
Rating:	3
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–5PM Closed

Location

Photos 14

Reviews 11

Joseph Daniel

I went to Hertrich Mitsubishi to get a second key for my 2002 Eclipse, which I bought used. They told me that copying a key would cost $80 and take 45 minutes. I told them I thought that was expensive for a key and a long time to wait. I told them that I had an appointment in 90 minutes. They assured me that I would "definitely be out of there within 60 minutes." I agreed to have the key made. It was not ready until 75 minutes later. I went to pay for it. They tried to charge me $190. I missed my meeting. They have a worthless key. Their service is awful. Do not trust them. Write down the name of everyone you talk to. Better yet, record everything they say to you. They think the customer is always wrong. I only lost 90 minutes of my time. You have been warned.

Rachel Dunning

I live in Dover I drove home to wait they called me and told me my car was done when it wasnt even started yet so I ended up sitting there for hours waiting on them to fix my car when the whole point of dropping it off was not to have to do that also they added Michael to my name and Im a woman

A Private User

DONT GO!!! They are just incompetent especially Sales Manager Darmon Small. Please saves yourself your headache and time!!! So disappointing

Jose Zepeda

Please avoid this place... Unless you are close by they went shuttle you home and dont have cars to rent for the day...

Sharey ali haque

Dan and Andrew, thanks for your help in making this deal. Still loyal customer to Mitsubishi because of you two.

Gerren Teed

One can only wish there was another mitsubishi dealer around to deal with because this place has gone downhill.

Jay Rob

I didnt buy, but I felt eventually after another 2-3days thatd offer a good deal for my trade.

M 1 Garand

A bit unassuming between Acura and Hyundai, like an after thought