Mattress Firm Willimantic Windham

Category:	Mattress Store
Address:	95 Storrs Rd, Willimantic, CT 06226, USA
Phone:	+1 860-423-3913
Site:	stores.mattressfirm.com
Rating:	3.5
Working:	9AM–9PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–9PM 9AM–9PM 11AM–8PM

Location

Photos 11

Reviews 7

chris coombs

Bill was amazing . Good guy. But we rechecked the wrong base and a broken base to start , that was fixed , but then after a few weeks of sleeping the mattress just wasnt what we expected . Went to the store and again bill took care of us . Great job there , but then the new mattress came and after I got back I went and looked at it and wife didnt notice but seams where not sown . This was a beauty rest $1600 mattress come on . called and yes they are taking care of it but at this point $3100 out and 4 appointments / 10 plus hours of our time and Im feeling less than excited about my future with this mattress . Especially since it seems mattress firm is discontinuing every mattress they sell . Wont buy from the company again . Would buy from Bill .

Phyllis Pintal

Had to replace my very expensive Beautyrest Legend mattress due to a bulging spot. I called the company and it cost me $39.95 to have an inspection. One week later I called back to find out I initially was rejected but upon another look it was approved. So, I went to the store to replace my mattress. I foolishly thought a swap would be no problem. I had full refund price for the mattress only. Problem is the price was higher and in order to get the mattress I wanted it would cost me a lot more. I settled for my second choice. I must say my sales woman was very informative and pleasant. She understood my frustration. Delivery was on time and the delivery men covered their shoes and put down carpet on my steps.

amanda crabb

We had the pleasure of working with Bill, he was honest, knowledgeable, and not one bit pushy. He was willing to take his time with us and explain all details of what we were interested in. He gave us a great deal, and we walked out very happy. If your interested in having a non pushy, and honest salesperson Id ask for Bill. He was great!

Deahanna Nobleza

The sales associate Lynn at the east brook mall location was very pleasant and helpful. She was efficient and fast but also informative and helpful. We got everything we wanted plus more. Would definitely recommend using mattress firm for your bed needs.

Melissa McLaren

The store manager was friendly and interested in my needs. He was not pushy. He gave me the best deal he could. Delivery happened as promised the next day! I am very happy with my experience.

Ken Johnson

Just got some awesome (expensive) pillows at the Storrs location. The new manager, Lynn, was very helpful and gave me a pretty solid discount since I was buying so many. Great experience.

Faye Clayton

Lynn the sales person was very knowledgeable of what I was looking for. I bought a mattress and she told me everything I needed to know and more, I recommend this store highly