Cash True Value Home Center

Category:	Equipment Rental Agency
Address:	1561 Main St, Willimantic, CT 06226, USA
Phone:	+1 860-423-1649
Site:	cashtruevalue.com
Rating:	4
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 8AM–5PM

Location

Photos 8

Reviews 12

Joe Sweet

Recently rented party chairs and tables from True Value, when I received them, they immediately had me sign a receipt document before they even had me look at the table and chairs. Their form has you automatically opt-in for an accidental damage waiver, and has you sign to opt-out as opposed to letting you choose if you want it. When they delivered the tables and chairs, they were of inferior quality and I didnt have much choice but to use them since the party was that day. The tables were very beaten up and aged, had obviously been stored outside and exposed to the weather, and one of them had globs of gum on the underside that they hadnt cared enough to freeze and scrap off. Luckily we covered them with linens so this wasnt noticeable. However, of the 30 chairs they delivered, they were all dirty and had black scuff marks all over them. We had to wash every one of the chairs to the best to our ability, but the black marks wouldnt come out even with a Mr. Clean Magic Clean Eraser. We ended up leaving three of the chairs in our garage because they were simply not presentable. We felt embarrassed even using the chairs, but luckily the linens, glassware and center pieces we had set up were attractive enough that they distracted away from the appearance of the chairs. They didnt even tell me when they were going to pick-up the chairs when we were done; they had an all-day window on the receipt. Had to call to get a real approximate time. Its also not the first time Ive had trouble with this store. They have constant stock-outs of on-sale items. You can almost assume that if the deal is good that they will stock-out, and if you take a rain check, it "may" be in the store 3 - 4 days later.

Ben Garcia

I dropped off a blower to have two screws replaced and when I picked it up they did services I didnt ask for or agree to have done to the tune of over $86. They couldnt understand why I was upset. No one got my permission to do the work, they just did it and told me to pay for it. If you take your car in for an oil change would you pay for a brake job too? The owner didnt even want to return my phone calls. Will never do business with them again. Make sure you get in writing what you want them to do or you may be in trouble.

James Wolf

I shop there regularly in the Willimantic, CT store. The staff are friendly and helpful and I can often get advice on projects. I am a farmer and use many tools and other hardware. I generally find what I need and if not they order it for me. This is like the small hardware stores of my youth but they carry a lot more stock. Overall I greatly prefer it to the big box stores.

kevin bigoness

Excellent customer service. Even the young lady at the register Bethany. I had bought paint and she notice that I didnt have paint stirrers. She had them right underneath the register witch was very convenient I didnt have to get out of line. A+.

Robert Tafoya

Why did I even bother making my way to home depot? This little store has everything, often better choices and better pricing too. The staff is fast and available.

Mr. Powers

Always good customer service here. Outstanding selection of parts for lawnmowers and chain saws, too. This is my "go to" for local hardware.

Larry Lombard

The people who are interested in your visit. Prices are in line with any other store. Have been buying from them for over 30 years.

Cody Barr

Day before leaf collection day and they still had walk behind blowers stocked for rent. Rates are fair. I had a good experience

Brian McMahon

I am there quite often and the staff is always attentive, knowledgeable and friendly.

Big Willy

Im here fairly frequently.. staff is always friendly and helpful!

Crazy Frog

They cut my wood for project and it worked out good