International Wine Shop

Reviews 10

AL

Al Duque

12/26/13 This company has absolutely horrible service looking to buy some bottles before christmas place an order two weeks in advance,received a confirmation email stating I would receive my order in 5 business days, the website states free shipping its only free shipping on certain items, two days before christmas I called regarding why I had not received my order they stated they had cancel my order I asked why, theyre answer was they did not know no apology, email or phone call to inform me. Thats why I rating them with 1 star for being unreliable, inresponsible overall bad service.

---

C

C Green

Great selection, great prices and impeccable customer service; what more can you ask for? It is rare these days that you can find any retail business that take customer service as serious as these guys do, incredible attention to detail, 1st class follow-up and customer service. These guys tracked down a special order item, keeping me updated throughout the whole process and finding the item expeditiously, cant say enough good things about them.

---

CH

Christian Hassold

Listed an item as in stock on their website, called and verified it was in stock, ordered a case and what did they do? ship something different. Then took two weeks to respond to the issue with an answer about another topic altogether. Why have a button on your checkout that says "dont substitute vintages" and then substitute a 93pt vintage with an 88pt vintage? Guys, your in the wine business!

---

DY

Dynamic Air Conditioning Co

Bad experience, 12/22/2015 placed an order online for three bottles of Riesling Kabinett, 2 day shipping for Christmas gift, received email confirmation all set, only to find out days later two bottles were not available in their store. Online website listing and selling items which are not available for delivery as ordered.

---

VI

Vitali Siamizhon

Same story here.. Ordered 15 bottles of Menade Nosso Verdejo 2015 wine online and in couple of days was told that they dont have enough to cover my order. When I asked what will be the best offer to satisfy my needs - they simply cancelled my order with apologies. Now waiting for my refund. Bad online experience.

---

ER

Eric Fourhman

mysteriously no one ships absinthe to PA. but I finally found International Wine Shop. Thank heavens. They also have the Bourbon I drink that no one else seems to have or ship locally either. they guys are great. they package your products with the greatest care. A+ service.

---

JA

JaJa JaJaasa

Small store, limited selection in the store, mostly wine, beer, hard liquor. I have nothing to say about their order/ship service though.

---

MA

Mary Satterfield

Ordered a Johnnie Walker Gift Set online for my husband and he loved it! No problem at all with shipping. Thank you IWS!!

---

MA

Matt Romeo

I was looking for a hard to find whiskey and they were able to order it in 24 hours! Very friendly and helpful as well.

---

AD

adam green

Does not, in fact, ship internationally... so its in fact the US wine shop

---

---