Starbucks Coffee

Reviews 39

AV

Avery Miller

This location is always super pleasant and has a nice airy/open atmosphere with tall high ceilings and PLENTY of seats. Theres 2 high tables (with 2 high seats each) by window, and rest of tables range from 2,4 to even 8 seats total per table. Even at busy times, somehow theres still calm atmosphere (granted there isnt a random crying small child, but thats with anywhere). The loudest it gets is the tone of a group in a library, with voices + background noises. They use natural lighting until ~5pm or when it starts getting hard to read small text on paper, since they have very large (ceiling to floor) windows for the sitting areas. The staff is very friendly too, one has called me before, 2 minutes after when I made a mobile order, to let me know about a mistake I made (never order fraps normally so didnt know couldnt have 0 ice) and let me correct it. The friendliness can vary, but that depends how many are there. When theres 1 on register, 1 at drive through window, and only 1 real barista, they try their best to get everything done timely fast. Dont worry about speaking up! (coming from a very shy timid person)

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JA

Jaime Sanchez

Worst Starbucks ever. They should be ashamed of how long it takes them to make 1 coffee. The drive through always takes 4-5 mins per car, which means you are in line for a least 20 minutes. Then they take your order and tell you to drive up (another 10 mins) only to tell you that they dont have what you ordered. Not to mention the staff is rude and dont take the drink orders corectly. I have a dairy allergy and specifically asked for no whipped cream. Of course by the time I made it to the window there was whipped cream on it. When I corrected the order the girl just spooned off the whipped cream leaving a layer on top. When I explained my allergy she got annoyed and gave me attitude. Very disappointing, make the trip to another one!!!

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AH

AH

This starbucks is amazing and Danielle is awesome! She is so kind and so helpful. I called to buy my fiance a drink and she wouldnt let me pay. She said when people do nice things, we like to do things too. She made it perfectly and even found her in the store and gave it to her. What a brand ambassador. You just dont get this level of kindness everywhere.

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CH

Chris Ubaldi

Staff appears to hopefully ignore customers that approach the counter and concentrate on the window traffic. You stand there hoping someone will actually take your order. Order a decaf pour over? Hah! Took us 3 separate occasions to have someone not forget your coffee sitting on the counter. In my opinion, not up to what I expect from Starbucks.

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CH

Chris G

If Im going to pay a premium price for whats supposed to be a premium coffee then I shouldnt have to be stuck waiting in a drive through line for over 15-20 mins. The worst part is youre stuck in a column of cars with no way to get out if you did want to just leave. Wouldnt waste your time stopping here if you have anything import to get to.

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JA

Jacek Radko

Quick and friendly staff, but the parking lot is always completely full. Its one of the only Starbucks Coffee places to ACTUALLY give me the tea exactly the way I ordered it. If the parking situation is addressed, probably because of its employees parking in the same place, it would be perfect.

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MA

Marcy Keeley

This starbucks is great! Its very clean and efficient. The staff is awesome. They get my VERY detailed order right 99% of the time and when they dont they are super sweet and happy to fix it. Good people. Best staff of any starbucks Ive visited.

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HE

Heather Reed

I finally found a Starbucks near me. It is really nice inside and looks like it has some nice outdoor space when it gets warmer. But the service was super slow and there was at least 6 people behind the counter.

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MY

Mysti Griffiths

While the lines may sometimes be long (which is expected as one of the only Starbucks in the area), they always move quickly. The staff are always helpful and friendly, and the place is always clean.

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JO

John Merritt

Ive given them a lot of business since they opened. Usually pretty good service. Today I was charged an extra 60 cents for a splash of coconut milk, which never happened before. Back to Dunkin it is.

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SA

Sarah Sprague

Nice clean new location with a big community style table and smaller tables for groups. Friendly staff. This location has a drive through. Also has outdoor seating for warmer weather.

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W.

W. Pierre

Ordered my frap via the mobile app and was waiting for me as I walked in 5 minutes later. Super nice staff. Plenty of seating and the iTunes playlist in the background was good.

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JU

Julio Yela

This store gets a 4 of 5 because when I ordered inside they prioritize on the drive thru over in-store customers. They need to hire more people or optimized their procedure.

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MA

Mark Student

This is a new building, and is something dearly needed in this area. The layout is efficient, and the staff was very friendly and helpful. Even for Starbucks.

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KE

Kelly Pryor

It took 10 minutes of waiting in the drive-thru lane to place my order. Then 5 more minutes to get it. Despite the wait the food and drink were good.

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MA

Matthew Long

Im here almost everyday before work. Staff is always so friendly and quick. Best Starbucks around. Surprising for Waterbury.

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SD

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If I could I would give this 0 stars because of how disrespectful and rude the workers are and they always mess up my order

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AN

Andy Chernak

Coffee great (of course). Too many customers for the parking lot and for the drive-in. Took too long to get my drink.

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RO

roselyn ramirez

The coffee and service team is great and I like the convenience of the drive thru for when stopping in isnt an option.

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CH

Christopher Eide

Clean and efficient. About what I would expect from a Starbucks. Good place to sit and work. Also has outdoor seating.

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JO

Josue Berdiel

Parking is always an issue, coffee is always amazing. Overall experience is great and a beautiful location.

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BO

Bob DeVito

Brand new in 2016. Great place to hang out with a friend or by yourself, have a latte and do some work.

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PA

Patrick Mullen

The staff couldnt be nicer and expedient. They keep theyre establishment clean and their regulars happy!

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AL

AliRobins TV

Its conveniently located down the street from where I live. The workers are nice and inviting.

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AV

avi bergman

Too much ice in my tea. If I dont remember to ask for light ice Im usually disappointed.

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AA

aaron

convenient location. friendly staff. has a drive through. going inside usually faster.

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JA

Jason Garrabrant

Standard coffee from Starbucks, easy off/on from the highway (I-84) and good service.

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CR

Crow Walsh

Everythings pretty great but as all other Starbucks, its really goddamn expensive.

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KY

Kylie D

Staff are super nice, friendly and always willing to go to the next level to help

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NI

Nikki L

So far friendly staff but drinks could be less on the ridiculously sweet side

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JA

Jason LaChance

Finally a Starbucks in Waterbury. Staff has been very pleasant so far!

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ME

Mercedes C

Im very happy with the location. Waterbury needed another Starbucks

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WI

William Ducham

The love of my life is the best barista this place will ever see.

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KE

Kerry Thomas

Very clean location with plenty of seating and friendship staff.

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MA

Maggie Quinn

So pretty and nice and new! Nice easy in and out drive-through

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LI

Lindsey Marie

Stuff is amazing & its a nice place too chill at as well!

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SC

Scott Quine

Location is great. I go here because of the drive-thru.

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ES

Eston Melton

Satisfactory service during a busy time of year

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ED

eduard larriuz

Its Starbucks, you already know what to expect

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