Staples

Category:	Office Supply Store
Address:	910 Wolcott St #13, Waterbury, CT 06705, USA
Phone:	+1 203-573-0925
Site:	storelocator.staples.com
Rating:	2.2
Working:	10AM–6PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM 11AM–6PM

Location

Photos 44

Reviews 20

Joe Simpson

I would prefer to order products online than to go here. It may be ok if you need something at the last minute, but service is subpar, at best. I ordered a sign online to be printed by the wolcott st copy center and it took over 1 hour just to get help. Over 1 hour and 20 minutes later, it took 5 minutes to pull the envelope.... it was already paid online, so what was the hold up? I asked 3 people for help and no one could be bothered to grab the already processed item just to get me out. There was only one copy person and they were supposedly "on break," fine... everyone needs a break, but I didnt need a trained copy person, I needed someone who was capable of grabbing an envelope and handing it to me. Anything quick, go for it..... the copy center, take your chances if you dare.

Kelly M

I went in and asked that an 8x10 picture my daughter & mother made be made into four 4x6s. It took 30 minutes for the associate to get the order into the computer, I was patient because she was learning. There was a smudge on the original and I was told it would be photo shopped out. I went to pick up the order 8 hours later, 2 hours after I was told it would be done, and it wasnt even done. Then they did the order in 8x10s. The smudge is also still there and the 4x6s are off center so I wont be able to cut them for a frame. I was also told I was overcharged by $2.00. It not even worth my time going back there. I would rather go somewhere else.

Lisa Ward

The store is very clean and the workers at the registers are friendly but I cannot the same for those at the copy center. They always look miserable. No smile, no greeting, I wait in line for over half hour to 45 minutes and I feel uncomfortable because it seems Im burdening them. I understand if it appears theyre doing nothing but actually are taking care of something at the computer, but a simple "be with you shortly" can make all the difference.

AliRobins TV

So i feel like their self serve copier machines are scams when it comes to coping papers. It wont show you a preview of your copies before you print them to make sure theyre lit properly. I asked to be refunded 2 black and white copies, 11 cents each, because they werent good, the manager told the worker to tell me that they dont refund self service work. Really? I cant get my 22 cents back? The first time I have ever been told that. Ridiculous.

Kate Jones

Bad service! I made an attempt 5 days ago to order a holiday banner to promote my business and gift certificates. I still do not have the banner and was promised twice they would make and get to me. I am still waiting. Just tell me if you cant do it!! I lost business because of their unprofessionalism and lies. I would have made other plans if they had just told me they are unable to do!

Chris Thompson

No, I would not return. We waited for about an hour to buy a chair and everyone was "too busy" to help us while they were playing paper basketball up front. The guy I was with was with confronted them about it, then one of their buddies come out and got our licence plate. I called HQ but they were no help. I swear I am not spending another penny at any staples again!

Jaime Camps

Dont ever bring your computer for repair. They dont have an idea to plug the monitor. After one week keeping my computer in the store, they didnt do a thing and they didnt want to do it either. I had to take my computer back home in the same condition. That is my worst experience ever with Staples. The lost a costumer.

yadira hernandez

The worst copy service someone can receive will be experienced there. They cant help you, as simple as that! Deal with the prepaid card machine and "good luck". Why they hire people if they dont want to work?

Rizwan Tarar

Really bad customer service... Specially at the print center... Waited there for 15 mins people made another line for ups shipping and the guy just walks over there...

Jeff Boyd

Stopped by for printing at 8pm (open until 9), had to wait for 10 minutes to be told that they could not print for me and I could use the self serve copiers.

Steve Evans

Extremely poor service, but its fine. I handled what I needed done myself, and will obviously not return.

Lawrence Jefferson

Staff very helpful and polite. I never realized how good and qualified the staff are.

David Borzellino

Horrible service. The si called tech had no idea what he was talking about

Danny H

5 minutes on line to pay for a beverage, only one person on register

Ace Curry

Clean store, helpful and friendly staff. Would definitely return.

Erik Lindsay

Good store but they never seem to have what Im looking for