Metro PC Wholesale Computers

Reviews 15

FR

Frank Hoffman

Terrible. Ordered a computer through Amazon from a user called KLAMP Electronics. Well it shipped from these guys. Based on multiple clues, I was able to determine that they are, in fact, the same company. Now, Metro IS an Authorized Microsoft Refurbisher, however, the computer I received was not what you would consider "refurbished" at all. Under the poorly applied vinyl skin they used to mimic the original finish, there were multiple dents and extreme wear which could only have been developed over months or more of heavy use and neglect. The laptop was supposed to have a DVD drive, but it did not. The bottom had multiple heavy scratches. The keys on the keyboard were worn as though it had been heavily used. None of this is to be expected from a Microsoft Authorized Refurbisher. This appears to be more of what they call an "off-lease" unit that they wiped clean and put and put a vinyl sticker on. It was probably leased to a company for a year or two before before they upgraded to a later model fleet of laptops. Not acceptable!

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RA

Rayna Prettyman

While I was apprehensive in buying a refurbished computer, several "computer knowledgeable" people told me that it would be ok. After I made the purchase I saw several bad reviews for the company Metro Business Systems. Then I was really worried. However all went well. I will admit that a few specs were different than what was listed. The processor was 3.4mhz instead of 3.9mhz. But ram memory, which I was concerned about, was 16mb instead of 12mb. I did receive a wireless mouse and keyboard instead of usb devices. I hardly think thats a bad thing. I had an easy time of setting up the computer and it has run zoomy fast, which is what I wanted. I am very happy with my purchase!

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PK

PKRE Racing

I purchased a re-furbished laptop from Overstock and it was shipped from Metro Business Systems! They sent me the wrong computer! Wrong Model! I returned the laptop to them, waited three weeks and finally gave up. The said they were waiting for "a memory chip" to send me a new computer. So, the computer I ordered was not available so they tried to hack something together. I could only deal with them by email after several calls to there customer service line. DO NOT BUY FROM THEM! This was the worst company Ive ever dealt with. Still no laptop. Will look elsewhere.

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BE

Benjamin Chapman

I was sent the wrong model Dell Precision M4700, and I did not get any response after I contacted them until 2 days later. When they finally did respond, I was told that someone would help me shortly. I guess shortly means half a day later. I was then told I could have the return ready to go after just a few documents were put together on their end. 9 hours later, still no documents. Seriously unhappy, especially considering I needed the correct model delivered on time so I could finish some mission critical work. Now I am set back, and frustrated.

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SL

Slava Vallye

Terrible, terrible customer service. The laptop I ordered was defective (did not even turn on). Took me about a month to get a label from them so I could send it back. A MONTH!!!! Thats me calling them, emailing them, and getting the runaround every time. Got my label, sent it back, 3 weeks later, still waiting on a response for a lead time to get a new OR AT LEAST WORKING, laptop. STAY AWAY FROM THIS COMPANY!!! They are just terrible.

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CH

Christina McKeithan

The customer service is horrific. 10 phone calls later I still havent been given any information on how to return this defective tablet that wont charge. The person I was told should handle this, John Greco, doesnt answer or return phone calls, and now the voicemail at his extension says leave a message for someone else!!! How ridiculous. How is this company still in business ???

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GE

George keith

My name is George Keith and I am a business owner. I was approach by Metro Business Systems about my Disaster recovery plan for my company. I was struggling with the prospect of replicating my datacenter at multiple sites. Metro Business Systems totally quelled all my doubts and concerns and architected a cloud solution using VMware vCloud Suite and I could not be any happier.

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CO

Cody Maughan

I have been working with Metro for over a year now and every single product I purchase from them has been sent to me perfect! I cannot comment on their return policy because in the past 14months I have never once had to return a single product. For a company looking for refurbished products I would highly recommend Metro Business Systems!!!

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WI

William Johnson

I bought a laptop via Groupon which was refurbished and warranted by this supplier. The Groupon promise is that refurbished products have been tested before shipment and fully functional. Unfortunately, the unit I received was not functional out of the box. I would be reluctant to trust refurbished products from this supplier.

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RE

rebecca stackus

I am thrilled with the purchases I have made with Metro. When I have needed support for a defective memory module I was taken back at how responsive they were. I have made purchases with numerous computer resellers but there simply is no better vendor than Metro

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LA

Latonja Pouncy-Lucas

Is there a place for a negative number!! My experience with this company has been horrible, if they were giving away items I would not accept it. You cant get them on the phone, the love to transfer you to voice mail and no one ever returns your call. B

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TH

Thelisa Lavergne

I purchase a pair of "refurbished" Beats By Dr. Dre from this company and they did not work. I am waiting on a response from them. I certainly hope that their service is better than their product...totally dissatisfied customer!!!

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TE

Terry Slater

I received a refurbished iPad for my golf instruction business from this supplier and the iPad has been flawless for over a year now. I dont think I will ever pay full price for another iPad again.

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JA

Jay Kim

They gave me wrong UPS tracking # & said delivered. I ordered through the Kmart & really bad experience. I need to call AMEX to report fraud suspicion.

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MI

Mike Baumwoll

I had a very good experience with this company. The hardware products are good and they where helpful to me when I needed support.

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