Category: | Hair Salon |
Address: | 380 W Main St, Simsbury, CT 06070, USA |
Phone: | +1 860-674-1835 |
Site: | ulta.com |
Rating: | 3.9 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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A Private User
The Ulta store is fine, my particular problem was with the woman working the brow bar at Benefit. She offered a free brow waxing and before I knew it she removed my perfectly fine eyebrows in order to "install" an arch with a brow pencil. I do not wear a lot of makeup, so drawn on brows look RIDICULOUS on me. Needless to say, I was then backed into a corner to purchase this brow product or walk around with half eyebrows until they grew back. Benefit needs to do a better job of hiring QUALIFIED people to perform these services or do not offer them at all. I had NO idea she was locking me into purchasing a product I had no need or desire to have. It was an under-handed sales tactic. My relationship w. Benefit has been sullied as a result. Any one interested in a $30 brow shaping kit? I have it, dont need it and my brows look FINE.
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Larrina Duncan
Let me start with I love the outcome of the brow bar. However, they need a better system. I cannot tell you how much of my time has been spent standing around with not a person in sight, no one from another area coming over to offer assistance, and no sign of when someone will be back. Yes, I could make an appt but often I have to go when I find time. Is it to much to ask to get a $5 sign that says they are on break or lunch and when they will ne back...
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2019Ashley J334
I asked to get my highlights done and and she gave me lowlights. When I came back the next day to get it fixed, the lady (Veronica) was very rude. When i showed her a picture of what I wanted, she basically said she was not going to do that. Veronica does not know the phrase "the customer is always right," and she was extremely unprofessional and rude. If I could give 0 stars, I would.
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A Private User
I have been a dedicated customer to Ulta since they opened last year. Amazing store, attentive employees, clean and welcoming atmosphere. The salon staff is wonderful and I love getting my brows done at the brow bar; I leave beautiful every time. Thank you, Ulta!
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Trisha McCarn
I love the beauty professionals. Julia and Erin in the Brow Bar are so talented and I love Gina, Veronica and the girls at the salon.
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A M
Great store with great items. I wish they would get some older staff instead of hiring the young know it alls
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Darlene Webb
Our favorite of all of the ULTA stores. The salon is also great. Amy is wonderful as a colorist.
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Mary Wiggins
loved store. service was good except she was too busy to help me find items
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Karen Cromack
The women that work here are very friendly and helpful
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Elaine Arthur
Prices are right, great variety of everything I need
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omar perez
Clean and enormous amount of stuff
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A Zwolensky
Good location. Has it all.