Category: | Pet Store |
Address: | 624 W Main St #120, Norwich, CT 06360, USA |
Phone: | +1 860-823-1046 |
Site: | us.petvalu.com |
Rating: | 4.9 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Chris Purple
This is absolutely one of the best pet stores I have ever experienced. The people who work here and run the store are always polite and more than happy to speak with you and offer good advice for whichever pet you may have questions about. This store carries almost everything for cats and dogs, as well as hamster, guinea pig, ferret and other small animals! The prices here are almost always the cheapest of any pet store retail - much more than Petco or PetSmart. I only go elsewhere when I find the same product online. (They also price match any other stores prices!) Pet Valu also offers a rewards program for free washes and credit. Additionally, the ten dollar self dog wash is an excellent value. You are allowed to use professional washing supplies and a bath with an automatic drier and towels. I highly recommend you visit this location with your pet (yes, you may bring in your furry friend into the store!) before going elsewhere!
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Wayne Lee
Thank you dearly Jen. You were so kind in giving me valuable advice on reaching the right party to care for the injured bat. Your knowledge and experience saved me time, and greatly increased the chances of survival and recovery for the little creature. I called Norwich Animal Control and spoke to Michelle. She was so kind, knowledgable, and quick to respond. She came and took care of the bat, and brought it to rehab. Happy ending to a traumatic evening. By the way, the meal worms were delicious. Oh, was I suppose to feed them to the bat? Just kidding, the little guy really seemed to enjoy them. Thank you!
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Rick Novak Pascale
Awesome place. You can wash your pets in table height marble bathtubs and blow dry them. Great selection of toys. Check out their own food line. Comparable to Acadia or Origen at half the price. Super nice people who really care about you and your pet. The best pet store, frankly, I have ever been too. Knowledgeable and polite with a hometown feel. So excited when they opened up in town. I was driving 50 minutes to go to one in Connecticut and that was worth the ride! Get loyalty program.
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Shelby Welch
Great place to get pet products! When we adopted our fur baby, they had a whole starter booklet with lots of savings, which allowed us to get above and beyond what we needed. When I needed to return a collar and a cat litter box cover that had a broken clasp, the staff were great and were able to find a clasp to fix the litter box cover! Overall, the staff are super helpful, the place has great products and theres a military discount once a month!
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Liz Mills
Awesome pet store! Everyone who works here truly loves pets and it totally shows. A true joy to visit with my dog Ben!
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Breanna Doughty
Love the store, but not a fan of getting called "honey" in every other sentence
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Daniel Stimler
Forget Petco/PetSmart. Pet Valu has it all but with real customer service.
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Paul Moniz
I love given my dogs Baths here at the self wash station
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Nicholas Kopy
Pet washing station is a great feature.
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Philip Rutigliano
She loves the bath!!