Sherwin-Williams Paint Store

Category:	Paint Store
Address:	257 Broad St, Manchester, CT 06040, USA
Phone:	+1 860-643-6636
Site:	sherwin-williams.com
Rating:	4.3
Working:	6AM–7PM 6AM–7PM 6AM–7PM 6AM–7PM 6AM–7PM 8AM–6PM 10AM–6PM

Location

Photos 12

Reviews 4

A Private User

I was redoing my sons room and he wanted the phineas and ferb giant decals for one wall and spongebob on the others. I was told the decals were easy to apply. I also bought green and blue "super paint" which was supposed to cover everything especially if 2 coats are applied. I also bought the supplies necessary to paint the room too and it all came to about $280 which is a lot but my son had to have it. Well it took 4 coats of green and 3 coats of blue to cover the white stripe halfway up the wall that was previously behind a border. Also the spongebob decals werent actually decals at all like i was told the day i bought them. They are wallpaper murals that came in 3 strips and you needed more special supplies and the know how to do it. The whole project lasted over 3 weeks because i had to keep reapplying paint. I found the wallpaper to be extremely challenging to a first timer with no experience though it came out ok. I received an email survey and when i told them of my experience i was told that if i notified them sooner they could have sent out some special investigators to my home to see why the paint wasnt covering. Why wasnt i told this in the first place? Why wasnt i told the murals were not decals when i purchased them? The sample book did not indicate they were wallpaper and i should have been warned and maybe they could have told me i needed more expensive wallpapering tools while i was choosing my paint tools. I feel like they neglected to tell me it was wallpaper and left me thinking it was decals just so they could make a sale. I hope my review inspires you to be sure of what you are buying regardless of what the sales lady tells you (or doesnt tell you). So i was basically told "oh, well, you should have told us sooner" even though it was their fault it took over 3 weeks to do a 1 week paint and decal project. Another company will be getting my business from now on!

Filipo Casablanca

Great paint products, large selection of tools and long hours of operation. SW has the best customer service by far. They go out of their way to help you, answer any questions that you may have and make sure that you have a positive experience.

Jenny Leach

Excellent customer service. The employees here have always been incredibly friendly and willing to help!

Marie Colette Letourneau

Always a great experience at this paint store. Very helpful and informative.