House of Flora Flower Market

Category:	Florist
Address:	896 New Britain Ave, Hartford, CT 06106, USA
Phone:	+1 860-953-5672
Site:	houseofflora.com
Rating:	4
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 9AM–4:30PM Closed

Location

Photos 36

Reviews 18

L Nicole

What a horrible experience! I ordered the day before for a pickup time of 8:30 the next day. I came in at 9:00 to find the order had not been filled and the woman Tracy was unaware of the order. She rudely told me she couldnt read the hand writing on the order form. I was understandably upset. She then went on to say under her breath that I a black young professional was "Hartford trash ". To which I replied that I had actually grown up in West Hartford and she was completely out of line for referring to me in such a manner. She then walked away and ignored me. A gentleman in the back began completing my order with old dying roses. I asked for my money back and was greeted by the owner Richard. He tried to appease me by allowing me into the back refrigerator to pick out the roses I wanted. When I approached him about what was said to me by his daughter Tracy he denied it happened and said his daughter would never say something like that. Never entertaining the truth or offering an apology. I usually do not write reviews this incident was so horrible that I had to take the time to make it known. I have been supporting this business since I was in grade school. From proms to funerals and this will be the last time I give them my money. I suggest you take your money elsewhere as well. No one regardless of race or socio-economic status should be subjected to such behaviors. We all work hard for our money and should support businesses that understand that concept.

LOUIS ROBINSON

Being one of the planners for a suicide prevention charity walk in Hartford I decided to purchase a floral arrangement for our registration table. The person I spoke with on the phone was Tracy. Being born as a guy, flowers are not my area of expertise. I instructed Tracy that I would like a bright, colorful, flat arrangement. Tracy was so polite and knowledgeable as she asked me about six questions. When I saw the arrangement two days later I was shocked at how absolutely gorgeous it was. So bright, so colorful and just so fresh. Thinking I had to run to a supermarket to get a balloon but guess what, they sell balloons there too. If you need flowers in the Hartford area (about 1/2 mile from Elmwood) definetly go with House of Flora. We gave the arrangement, at the end of event, to a beautiful mom who just recently lost her son.

Bee Steph

Tracey and Stacey are amazing! I called to ask for a quote on 50 roses and Tracey quoted me an exceptional price and told me I could pick them up the next day. I called the next day to schedule pick up and Stacey was very friendly and had my order ready within the hour. 50 red, pink, and white roses awaited me at pickup! Fresh and perfect for the anniversary they were ordered for. They even helped me pick out a balloon! They are prompt, local, and better than placing an order online! I have a new local florist that I will be using in House of Flora! Thank you so much ladies for all of your help! Brittany

James Chrismond

These people are wonderful. They did a great job and were very reasonable. From helping pick out the display to making the delivery in the morning (of the day ordered). I will use them for everything. Lets not forget about the "O how wonderful and how Beautiful" everyone in her office said they were. Lindsay was the best. THANK YOU 2/14/2013 Again RICH out did himself. Ordered last minute (3pm day before Valentines Day). The flowers were waiting for her at the front desk when she arrived at work. Once again a wonderful experience. THANK YOU AGAIN

A Private User

Okay, well we have to disagree with you the First Review. I would and will continue trying to get people who may have had a tough time there once to give them a second chance. Not only we always get what we want, but they have the Best Quality Flowers and Price around here. So again thank you House of Flora for the Costumer service and The Beautiful Flowers you always provided to me and my family on our special days and moments. JMC Family.

Michael Vanvalkenburgh

I have been using Richard Brancifort for the past 27 years . House of flora is always my first call . Even living in Florida I called Richard and he made sure everything was taken care of and The quality is always amazing . Family-owned family operated thats why you get the great service and I believe in using the local guy. Thanks House of Flora for the great job . Michael Cheever VanValkenburgh

Erica Ja

Very unprofessional place to order or buy floral arrangements. The service here is horrible, employees are extremely rude. Dont waste your time placing a order that wont be done on time!! I definitely wouldnt recommend this place.

Dominique Ellis

I called about to ask a simple question and whoever the guy is who picked up was EXTREMELY rude! "You need to find out what youre talking about and well be better to accommodate you okay bye" Ill take my money else where.

Rose Burci

Love this place! The owner, Richard, is fantastic--always helpful and his daughter, Tracy, is awesome. The House of Flora staff never fails in giving professional customer service and the best quality in fresh flowers.

Joan Brooks

They are about some of the rudeness people that I have ever done business with. The man when so far as to ask me was I stupid.

Jared Barlow

I bought my flowers for prom here two years in a row. Dont let the neighborhood deter you.

Richard Martinez

Very professional and friendly staff Ive been using them for alot of years

Tony marques

Its the best been dealing with them for over 30 years great people

Dean

Always a perfect arrangement and always delivered as promised!!!

Noel Viesca

Excellent theyve never let me down once.