The Walking Company
| Category: | Shoe Store |
| Address: | 459 W Farms Mall, Farmington, CT 06032, USA |
| Phone: | +1 860-521-3339 |
| Site: | thewalkingcompany.com |
| Rating: | 1 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
Location
Photos 3
Reviews 4
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Rebecca
I went here specifically because I have shin splints and was trying to find a good running sneaker. I heard they have the equipment to measure your feet. I told the salesman my issue and he said "Well, here are our running sneakers. What color do you like?" Not very helpful. When I asked about the measuring equipment, he took it out and used it, then again told me to pick any sneaker. Then he continued to try to upsell me every little thing he could add. I went here for a specialty shoe for a specific issue, but they either dont actually offer what they advertise or this particular salesman was just trying to make an expensive sale off me. I took the shoes home and tried them out on a treadmill, and to no surprise they were awful. They are just overpriced for no reason. At least they didnt give me any hassle to return them. I would not recommend this place.
VE
Veronica Jackson
zero stars should be an option for this store - all the associates and managers are extremely rude and unhelpful, if youre not buying at least 300 dollars worth of merchandise then forget it because theyre not going to bother wasting their time helping out you the customer most of the nasty and perverted managers and associates in this store would obviously much rather prefer spending that time discussing inappropriate conversations of a sexual nature, especially degrading jokes and comments about the female anatomy....... yes, I really did overhear with my own ears some of you discussing some of this inappropriate stuff during my one (and thankfully only) visit to this store and I think it was really disgusting and unprofessional behavior!
XO
xoxoxo Love
Their service is terrible and they dont know how to treat their customers right!!! Refund policies are ridiculous here!! Even if you have worn a pair of shoes on only a soft carpet, theyre still going to find any reason not to issue a refund or just a simple exchange!! I bought a pair of clogs here and they didnt fit right because they only come in half sizes. So I wore them for just one hour on only soft carpets in my home. When I brought the shoes back, not even requesting a refund but just an exchange, I was still told there was nothing they could do!! The soles of the clogs werent even visibly worn or scratched either! This stores employees are very rude and their prices are way too high for such terrible service!!!
FR
Frank Farago
The service was horrible, the guy working there was on the phone swearing, must have been on a personal call, he pulled the phone away from his mouth and covered it to tell me it was a manager on the other end to cover his lies. This company clearly is not for its customers. Going to shop elsewhere. 7/28/16
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