The Enchanted Florist

Category:	Florist
Address:	366 2nd St, Monument, CO 80132, USA
Phone:	+1 719-488-1116
Site:	enchantedfloristco.com
Rating:	3.8
Working:	9:30AM–5PM 9:30AM–5PM 9:30AM–5PM 9:30AM–5PM 9:30AM–5PM 10AM–2PM Closed

Location

Photos 33

Reviews 7

Steven Craig

Let me start by saying the arrangement I bought was well done and beautiful. They were super friendly when ordering and helped walk me through to get what I felt would be the best purchase for my girlfriend. So with all that said, I am not ruling them out for future purchases and would consider them as it was well made and professional there. I did feel like more actual flowers would of come with the price given I paid another 33% of what they were offering at first for extra flowers (talking from $65 normal to $100). I got purple tipped roses which are breathtakingly beautiful and some sunflowers mixed in (her favorites). The arrangement when received had 2 sunflowers and 3 roses. But since I got all special flowers, my judgement of price may be off and we never discussed how much each flower was. I would of hated to see it without the extra price. However, Im really upset about the next part. When you buy flowers 80% of the reasons you buy flowers are meant to be surprises, with the exceptions being funeral related. If 80% of your deliveries are meant to be surprises, why do you call the person receiving the flowers and say "hey my name is XXX from Enchanted FLORIST calling to see if this address is right and when I can deliver these"... Some backstory on why Im upset. My girlfriend had not had a boyfriend on Valentines Day ever. Shes 31 and relationships just didnt work out. So I figured to be romantic, Id be her first to ask her to be a Valentine, even though we already were dating for 11 months at this point. It will probably be something I continue to do every year to maintain romance. Since I ended up deployed during this time though, I got the idea to order flowers and ask her through the card that comes with. As stated above the ordering went fine, got the message, told her delivering to her work, address, added special notes to state hey its in this building, and thought I covered all my bases. I ordered these 3 weeks in advance. Meantime I build up all the hype with her, letting her know I did something nice but not letting her know when, with who, what, etc. Just keep her waking up each day wondering if that day was the day and planting (pun intended) little reminders once in while. After all, the element of surprise is key to being romantic. The day of the arrival she gets a call from the delivery guy ruining the element of surprise all around. He not only took away the "when", but also the "what". He specified who he was from, which Enchanted Florist kind of makes that surprise pretty obvious given florist is in the name. I worked 3 weeks to build it up for dude to just give surprise element to it away unfortunately. I could understand the calling to check if in work due to bad weather in the area that week, but if absolutley necessary, cant they keep their name out of it? Saying something like "This is XXXX and I have a delivery for you, I need to confirm the address and time" would keep the surprise of what it is at least. He was still super friendly to her though. So not like they should fire him or anything, just need to remember these are being bought as surprises more than not. She still liked the flowers and accepted to be my valentine though, so thats good. Ill probably use them again, however, Ill wait until Im back in town and just deliver them myself. TL;DR Pros: Great customer care, super friendly and helpful Very beautiful arrangement Neutral: Feel a little like I spent to much for what I got but unsure given the types of flowers I got - special purple tipped roses and sunflowers with extra buds to bring price form $65 to $100. Bad: Delivery people call to confirm ruining any chance of surprise if expecting one Would recommend the pre-made/pre-priced setups and delivering yourself if a surprise and possible.

Patricia Gallardo

Ordered my wedding flowers from this florist and was hugely disappointed. I went in for a wedding meeting to go over what I wanted for my wedding. The florist showed me a gorgeous wedding combination I wasnt even aware I wanted. I was so excited to see my flowers on the big day. However what was delivered wasnt at all what was discussed. I accepted the flowers the day of without making a big fuss because I wanted to enjoy my wedding day. However when I called the florist after returning from my honeymoon to see why my flowers didnt come the way we discussed I was told they were upgraded with no additional charges. I then explained that yes they might have been upgraded but they were a surprise and not at all what I picked. I then went on to tell the florist that if a massive change is to be made with a brides bouquet they should really call to advise ahead of time so it isnt such a shock on the day of the wedding. The ball was dropped & I recommend going to another florist.

John Chinnock

I have ordered many arrangements for a variety of occasions. I have always just let the florist be innovative and create a custom arrangement. I just set the price and let them create cut flower arrangements or provide center pieces for special occasions such as a baby shower. Their work as always been exceptional, colorful, and well balanced. The flowers have lasted many days. Delivery was always on time. Service was always courteous and professional. They also provided arrangements for my wifes memorial service and they were very helpful and understanding. I have read some of the negative reviews and have never experienced this since using this florist since 2003. Their service has been consistently exceptional.

Tirzah Petropulos

I had to bouquets designed for my parents for Valentines Day. They were $35 each and let me just say definitely good bang for the buck! Both bouquets were positively stunning, followed my requests perfectly, and still look like I just bought them and it has been FOURTEEN DAYS! The people are so kind and eager to please, they went through every flower and let me pick what I wanted in there and then took my favorites and just made pieces of art! I have bought from them before and every time the expierence is the same: great customer care, great prices, and most of all, stunning plants and flowers that last for so long!!!

CANDACE PENDERGAST

Sorry Diane, I was not able to locate "your" store on FB. I wanted to post the "Gorgeous" garden dish held by my 8 year old nephew in their new home in Monument, CO. I wanted to do something special for my sister who just moved from CA and the arrangement that you made was certainly Extra Special and Beautiful. We both have it posted on our FB pages. Words can not express how happy we both were when we saw it. Thank you very much Diane :-)

Denise Anderson

I have been going to Enchanted Flourist for the past few years and havd been very happy with the flowers and arrangements. However this last Mothers day my son orfered flowers and when I got them they lasted about 2 days, and were a real disappointment. Just disappointed. I know Mothers Day is busy and that they may have had a limited selection but the selection should still be good or they should not seel them.

CathyA M

I ordered an arrangement from this website and it was redirected to Troy flower national website. It was guaranteed to be delivered same day. It was NOT. Was not until the middle of the next day. I am completely dissatisfied with this company and website. I expected to deal with a local floral shop, not a want to be ftd website.