|Pet Supply Store
|264 Dillon Ridge Way, Dillon, CO 80435, USA
|9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM
I live down in Minnesota and came to Dillon and Keystone for spring break and after going to city market for groceries (a very friendly high quality food market) I wanted to go to petco because I absolutely adore animals. They have a HUGE selection of animals. MUCH more than Minnesota Heres all of the things they that have we dont: jackstone chameleons, female Guinea pigs, baby Guinea pigs, small, and large rats, (Minnesota has medium) baby betta fish, long hair hamsters, female mice, and parrots. Minnesota has parakeets just not Parrots. The customer service is excellent as well! I talked with a man about the animals and the great selection and turns out theyre actually able to request animals for the store and they have done an amazing job with that! He was very nice and I wish I would have gotten his name but we talked about his love for animals and he is a great worker and I would trust him working at my petco at home in MN. There were also two other women who helped us and were very friendly and gentle to the animals. They also helped my brother look at parakeets. Wonderful place! Highly suggested! :)
The only reason why I give them such a terrible rating is because it took them two years to list the phone number for this location. I complained to a manager at another location and she was the only person that cared to have the phone number listed properly. The phone number was missing from the PetCo website and was missing from Google. After my conversation I noticed the missing phone number was finally listed. For two years I complained to every employee at the Dillon store and nobody bothered to correct the unlisted phone number. Some of the employees are excellent and seemed to care about this problem. Other employees admitted they had been aware of this problem but the store is to understaffed to answer phone calls. That attitude will cause businesses to go out of business.
Left my dog without water for 4 hours. Tied him up to a wall leash holder that wouldnt allow him to lay down. Never called me to let me know he was ready. Another Corporate company that doesnt train their people. I will never go back! Ill drive to Denver before I go back. Good Luck if you take your dog there.
Wondering what makes people give a store like this 1 star..personally Im greeted/spoken to every time I enter this location. The girls in the salon are miracle workers, and puppy play time is always fun. I visit at least once a week.
Just another box store that Summit County never needed, you can get all the same stuff from A&A Pet Supply in Frisco and get better service. Dont bother, go support the Locals!
Alway very friendly, I like they way they treat me and my dog when every we come in. Also they get cats from the local shelter and help get them adopted!
Finally a good per supply place with selection in Summit County. Friendly staff and easy location to all other errands essentials in silverthorne.
Tried calling was put on hold to talk to someone then as soon as someone answered they hung up on me. Not very professional in my opinion.
Staff here are amazing! And they take great care of the animals!
Staff really care and love animals
Decent store just slow to help