Action Cycles & Leather

Category:	Motorcycle Dealer
Address:	2605 Delta Dr, Colorado Springs, CO 80910, USA
Phone:	+1 719-390-7337
Site:	actioncyclesinc.com
Rating:	3.6
Working:	Closed 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–3PM Closed

Location

Photos 66

Reviews 11

Nathan Jones

Ive stopped by this place twice, Firstly I was just curious as to what exactly they had, lastly (I have no intention to return) I was looking for a used part for a bike Im working on. On both occasions, Ive had to wait forever just to get the attention of an employee, even though they were dead both times. Once I had someone helping me, I was asked what I was looking for, explained myself, and was brought the wrong part...I went back and forth with them explaining what I wanted and finally got it through what I was looking for. It took nearly an hour for the owner to rummage around their salvage yard and find my part. At which point he tried to sell it to me for nearly double what its going for regularly on Ebay, when I mentioned the price being a little too high, he started hard selling me, explaining how valuable it was, how itll be sold by tomorrow (he didnt even know he had the part when I first arrived), and how I obviously didnt know what I was looking at. Perhaps 34 years ago, before the invention of the internet, when they were the only shop in town, they could get away with poor customer service, and high prices, buy that era is long gone. Their shop Grungy, their parts are overpriced, and their customer service is none existent. Im willing to pay extra in shipping online, strictly so I never have to deal with these guys again.

cravinbob

The bad reviews are extreme I can assure anyone. This business has been there for decades and would not be there if it were as bad as a few have stated. I know a person who would give a bad review to this business, he is jerk and I would not be surprised if he has trouble with every business he enters. The owners are good people and they know their business. They do not have every part ever made in stock and how could they? They get 99% of my business. If anyone has a problem they should take it up with the owners and not in the reviews. If you must post a bad review then put in the details behind your experience otherwise you are just being childish which is not an uncommon trait in the biker community. And in 100 years who is going to care anyway?! The review by Josh P cannot even be real so ignore it please.

A Private User

I was at the Tejon Rally this weekend. When I arrived, I noticed that my primary oil plug had fallen out sometime during my ride there. I watched as the few remaining ounces of oil dripped from my 04s primary. When I saw Action Cycles booth, I asked the owner if he could supply me with a new plug and quart of oil before the day ended. He said that hed have one of his guys stop by the shop and pick up what I need. By the end of the day, he handed me a new plug, quart of oil, and the tools to install them. And when it came to charging me, he charged me less that expected to spend on the oil alone. I cant speak highly enough for their willingness to help a biker in need. Thanks for saving my ride guys!

Luke Cissell

Great fast honest customer service! Feels good buying from a local mom and pop shop that sells quality new AND used parts for less! I went in a few weeks ago and asked if they had a used windshield that would fit my older enduro bike. They didnt have any in stock that day and when I came back a few weeks later to buy another part they said that they held two screens for me. One of the screens was a perfect fit, was actually recommended on many online forums, and they sold it to me for less than anyone I could find online! They treat their customers like they would treat family and it feels good having a trustworthy shop for all my parts needs.

jesse linares

Best service. My wife and I were on a road trip from Chicago to Denver, to Amarillo, to Laredo, then back to Chicago. A few hours out of Denver our rear tire went flat. I laid down my bike in the middle of the road. Luckily no one was injured. Action Cycle in Colorado Springs fixed us up with a new tire and tube. They took care of us in a friendly and professional manner. The owner of the shop looked over the work that was done on my bike. That is true costumer service. Laid back people without attitude. We continued our trip and made it back to Chicago without further issues. Well, except for the rain.

A Private User

The folks at Action Cycles have been great to me. Their prices are only a fraction to what they were going to charge me at the Harley dealer. For example a guy knocked over my bike and broke my back blinker what was going to cost me $85.00 at the Harley dealer cost me $8.00 at Action Cycles. In addition I am new to doing my own work and they have guided me through several projects customizing my bike. I highly recommend Action Cycles to anyone and everyone no matter what you ride, Action Cycles in Colorado Springs, Colorado is a biker toy store.

Chris Tharp

I agree with many of the other reviews... Im surprised that theyre listed at 3 1/2 stars. Customer service is horrible, parts knowledge is horrible, I received the same line "let us check our other yard and will give you a call..." When I recently moved back to the springs I was shocked to still see them still in business. I highly suggest you make the drive to Longmont to Tys Re/Cycle for moto parts. Very knowledgable and is all about helping the customer. He will not look the other way once you walk into his shop.

Josh Pofahl

Very poor service (if you can call it service). Extremely high price for used parts. You can have most parts custom made for the same price. (Colorado metal craft) The owner is a real jerk. He and his minions outside smoking and joking while I am trying to fit parts (DOING THEIR JOB). When I opted not to purchase the part because it DID NOT FIT he began to make fun of my bike and told me to "powder coat the tires." I took the hint and wont be back. PLEASE!!! DO NOT SHOP HERE!!!!

A Private User

Salt of the Earth people there. Little shop, big inventory. If you are in a rush, and have more money than sense, you probably wont like them at all. If you are respectful and patient, the return is typically great service, prices, and more. These guys know a yuppie from a mile away, and dont have much time for them. Id bet AFGUY needed something really small and stupidly inexpensive, and expected that the entire shop stop to help him

Devin Hogeland

Went to get new tires on my bike. They did a great job at a reasonable price. Customer service couldve been a little bit better but the got the job done without any hassles. Would recommend buying the tires you want online and then bringing it to them to get installed just because they probably wont have the size you need and it will be a little cheaper. Feels good to support a small business thats close to where I live.

Mr. Funkalicious Splendiferous

These guys always have the parts I need, when I need them, without special ordering (with the exception of some risers that I had a specific size in mind on, and then they were in 2 days later). The prices are great, service is most often fantastic, and they know Harleys beyond a doubt. Ive been going to Action Cycles since the early 1990s, and will continue to shop there until the day they close.