Red Wing

Reviews 8

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Sam Huynh

Horrible customer service. I had bought a pair of boots online and they were the wrong size so I wanted to come in to try on a pair that would fit right before trying an exchange. I had bought the shoes from a different company but the response and approach from Bryan, the manager on duty, was honestly rather rude and unkind. He had basically told me since Im not buying a shoe from them he didnt want to waste time helping me try on a pair that fit. If the store had been busy and packed I would be more understanding, but it wasnt and there were a total of 3 customers and 2 employees. I expected better service than this especially after hearing great things about these shoes and from the company.

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patrick bertain

Customer service is going down. The past 5 years. Bought my first pair in 2007 and another this year. The difference between bringing my boots in to be cleaned is 100% noticeable. 07 boots were unlaced, scrubbed clean then treated. New 2015 boot; not unlaced, tongue is still covered in dust and dirt. Stitching all over the boot is still dirty and along the soul. Very unhappy... Usually wait about 5-10 minutes to get them back, this time I got them back in about 30 seconds. Ill have to buy my own saddle soap and clean the boots at home.

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Scott Carlson

Had a fantastic experience when I cane with my brother looking for some dress shoes to aid his miserable feet. The owner was very helpful and knowledgeable. He seemed to actually care that his customers were looked after properly. A+.

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Joseph Newby

Great place for work boots. Keeps your size on file and keeps yours boots in tip top shape.

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Joy

Great customer service...friendly and helpful!

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Mike R

Friendly Service. Great Shoes.

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modesto fontanez

Good hospitality

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Steve Worl

great service

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