Suzuki of Van Nuys

Category:	Motorcycle Dealer
Address:	16141 Sherman Way, Van Nuys, CA 91406, USA
Phone:	+1 818-994-2800
Site:	suzukiofvannuys.com
Rating:	4.2
Working:	10:30AM–2PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM Closed

Location

Photos 67

Reviews 23

R Grace Rodriguez

The repair costs and parts have always been very reasonable. The mechanic here gets it right the first time! This would be the best place in the Valley to get your non-harley repaired and serviced but for one small issue. The guy who takes the orders at the front desk consistently fails to write down on your order everything you want. So when he finally does call me to tell me bike is ready, which they sometimes forget to do so you have to check on it yourself, you arrive to find that they didnt do some of the work requested. But to access the great mechanic you have to go through this hassle. But for the money and quality of repair work I put up with the not so great customer service. Other places are worse! In my brain I wanna scream stop smoking weed and give a little care to what you are doing because you are driving away customers from an otherwise great shop!

Trent Terrell

Really needs to improve on customer service. The rep that answers the phone has a thick accent and at times its hard to understand him, started yelling will never bring any of my Suzuki bikes here. My bike is still under warranty was trying to figure out why the FI light come on of course have to bring the bike in. He was so bent on telling me that it would cost $85 bucks just to check the code if it wasnt covered. WTF hardly any labor and its a short process.GO TO Suzuki of North Hollywood better service.

bryan larkins

They had great customer service very knowledgeable and actually took the time to find good parts I liked for as cheep as possible and explained everything really well parts seem to come in fast just wish they had a store closer to me because they have been better then the other shops in my area

Hughie White

Excellent service , I was in and out of the store within 30 minutes of my papr work ; Nawaz was a great help he has a good knowledge bout bikes Had a great deal on a 2014 v strom 650 One of the most comfortable and Easy to handle bikes I have ever ridden Keep up the good work Nawaz

Tom Leman

Bought a Vstrom from VN Suzuki in 2013 and couldnt be happier. The price was very competitive and he helped me get the best deal possible. I have always found the owner and employees helpful and friendly. They even try to price match when possible. Tom, a very satisfied customer

A Private User

Bought a bunch of parts for a GSXR buggy I was building. The guys were super helpful and gave me a discount on the parts because they knew they werent cheap. The main guy was a white guy with grey-ish hair. Really cool guy!

Steven Burrichter

Fantastic little shop. Had to take my VStrom in for recall and 15,000 mi servicing. Michael was very communicative and was a pleasure to work with on getting all this sorted. Ill definitely be back again!

A Private User

Pro: Close by, same prices as out of the city dealer Con: A lot of waiting around and attitude (absolutely not newbie friendly) buy a bike from them and do your service and part shopping else where

JF Ferguson

Great little shop. Took care of a chain and sprocket issue, had a quick turnaround and fair prices. Ill definitely bring my bikes here again.

A Private User

I shopped around a lot (from Santa Barbara to OC) but found the best price at Suzuki Of Van Nuys. Great customer service!!

Robert Ramsey

You cant find a better group of guys theyve done more for me than all others Suzuki should be proud of them

Bill ClintinEm

Hans down best service I have experienced in any bike shop. I look forward to coming in again soon!

A Private User

Very help when I called to get some info on my Suzuki, Thanks allot you guys are cool...

Armando Acero

I bought my bike here. They have been better than awesome. Excellent customer service.