Category: | Used Car Dealer |
Address: | 20555 Hawthorne Blvd, Torrance, CA 90503, USA |
Phone: | +1 877-224-3029 |
Site: | hertzcarsalestorrance.com |
Rating: | 3.6 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–7PM 10AM–6PM |
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Bradley Palermo
The most uncomfortable car buying experience Ive ever encountered! So bad it was almost good! Thanks Tammy! The woman who sold me the car kept scolding me throughout the entire process. For example, I ask if they have a certain car in black, then I get a 5 min lecture on why I should never buy a black car. The sales people treated me as Hour I was an inconvenience at every turn. Want to test drive a car? Hear all about how difficult it is to find. Find a car online and know youre ready to buy it tomorrow at noon? Get a call back asking you to come at a time that better suits the sales person. Negotiate terms before signing? Expect to have the salesperson raise their voice at you with pure rage in their eyes. (For the record they started at 6% apr and came down to 3 after I walked out, so push them on that). I bought the car in the end, the prices arent bad. The real cost is dealing with the folks who work there. When we finally signed the paperwork there was no handshake, no congratulations, no carwash, just some random dude to hand me keys and walk away. 5 min after leaving the woman who sold me the car called in a very demeaning tone to tell me all about how stupid I am for not getting the registration. I went back in to pick up what ever she forgot to give me and theres a bunch of salesmen pointing and laughing in a hostile way when I go back in. She barks off a few more sarcastic rude comments "youre welcome" "such a great buying experience". Before I go I ask "is that it or am I getting another call in 5 min?". She ignores me, and what do you know my keys have all of this security stuff attached to them that they decided to leave on there. I dont know man, surreal, and kind of funny. Id say pick up a car here if the deal is correct, just be ready to deal w some miserable people.
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Ak Hi
Price was great HOWEVER the service sucked!!!! First of all I had them order a new part for the car that I bought. Tammy, the sales person, called me to let me know it was ready but when I went to pick up the part she said it was still at the shop. I come in the following week and she still did not have it picked up so she told me she would give me the address so I can pick it up myself!!!! WTF? Then I got a letter in the mail that said they were going to suspend my registration because my car did not have insurance. Tammy gave me paper work with the wrong vin number so I was insuring the wrong car for 2 months!!! They did not apologize. They just laughed off their mistake. GO SOMEWHERE ELSE. DONT DO THIS TO YOUSELF.
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Juan Hilario
These guys are thieves, liars.If you want to purchase a car from hertz go to another location. I traded in a car, turns out they did not add the trade in value on the contract for the car I purchased. Then when I requested to get my old car back because it was not on the contract I signed, I was told by Adrian that it was already sent to the auction. I stopped by the place and my car was still sitting in their parking lot. I would not recommend this place not even to my worst enemy..
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Jessica Ford
Although I did not end up purchasing a car here (they didnt have the hatchback model I wanted ) the sales person Conrad that helped me was super helpful and didnt make me feel pressured into buying anything. They have a no haggle price policy but thats because their prices are already pretty dang low and they also have a warranty that comes with all their cars. If youre in the market for a used car, definitely check them out.
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deepak janapati
brought a car today from Hertz Car Sales Hawthorne blvd Torrance ca. the delivery of the car was done as if they give the car to the waiters in the hotel to do the wallet parking. Just after getting into the car I have noticed a weird noise when the ac starts and now I am confused to whom to contact. The car company or Hertz. There was no clarity or information about the 12 months/12000 miles limited warranty.
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nick jones
Worst car dealership ever. The person I talked to was Abel Payo and he had terrible communication skills plus he did to much lying. All the cars have scratches and dings on them. You have to pay to fix it. It took them a week to paint a bumper. Poor customer service. They dont own up to anything the blame everything on other people. Dont shop here They lure you in with low prices but its terrible service.
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Jeffrey Chan
We dealt with Abel from Hertz Car sales Torrance and he was great! 5 out of 5. You cant beat the price for any of these cars on the Used market. Mechanically these cars are in fantastic condition. The cars all previously lived their lives as rental cars so expect some cosmetic wear and tear.
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Gabby Ruelas
Hertz in Torrance are the BEST!!! in my Book... did all my paper work online had me approved, 3 things to bring with me the next day to pick up my car in a Hr I was out with my car washed and cleaned!!! RENE.. YOUR THE BEST!
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Maida Correa
July 4th: We checked inventory online day before, then called and made an appointment to go see the car. Conrad helped us with our pick and we were on our way. it was a simple, stress free car purchase. thank you!
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森部壮平
My wife bought 2015 Toyota Sienna. The registration process took 6 month to be completed. We had to visit this place 3 times... They are not professional at all and we did not feel comfortable dealing with them.
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Christina Amezola
We bought a car about a week ago. Conrad was a great help. Very happy when we left and not stressed out. I would highly recommend this place if your looking for a great deal. Thanks again Conrad.
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Bianca Yarbrough
Conrad was the best Ive ever dealt with. He was so patient and understanding and I will purchase again in the future. Thank you so much loving my 2016 Hyundai Accent
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Courtney Flowers
I liked the way I was treated at the Norwalk location. We were walking around looking at cars and no one acknowledged my husband and I.
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Peter Borrud
This place is amazing and Sondra made everything really easy with our car buying experience. Definitely recommend this place!
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hueman lopez
Refused to give a Carfax, car with a lot of dents and scratches and water inside the trunk where the hybrid battery is
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Hiten Vasnani
The salesperson conrad was so accommodating and gave no pressure at all.
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Tricky T. Steed
Love our car we bought from here good folks