Xhale Hookah Lounge & Smoke Shop

Category:	Hookah Bar
Address:	1414 Thousand Oaks Blvd, Thousand Oaks, CA 91362, USA
Phone:	+1 805-371-7322
Site:	xhalethousandoaks.com
Rating:	4.2
Working:	12PM–2AM 12PM–2AM 12PM–2AM 12PM–2AM 12PM–2AM 12PM–2AM 12PM–2AM

Location

Photos 3

Reviews 8

Justin Goad

I frequent hookah lounges pretty often, and this one was very disappointing. We went at 11pm on a Saturday night, when you would expect a place like this to be pretty busy, but it was dead. There was about 2 other tables with guests, but we just assumed this would mean quick service. Wrong. We were immediately sat with menus, but it took about 20 minutes for someone to wander over and take our order. The waitress never asked if weve been there before, or if we knew anything about smoking hookah, which I believe should be customary for this kind of thing. Oh well. We went to order Tangeers Cane Mint, only to find out they dont have it. According to the waitress, the menu is old and hasnt been updated in awhile. So we ordered something else and a couple drinks. It took another 20 minutes for our hookah to arrive, the guy who packed them was apparently really busy being social with the other hosts. The hookah tasted okay. You could tell the base and the hose were being reused without being cleaned. We sat there for an entire hour, until midnight. No one ever came over to move or turn the coals, and they didnt even leave tongs on the table for us to do it ourselves. We were never approached or asked if everything was tasting okay, or if we would like another drink. We honestly felt ignored, while the staff seemed to be very attentive and familiar with the people at the other two occupied tables. I guess you have to be friends with them in order to get any kind of service. There were a couple other tables where people had previously sat. Used hookahs just sat there, tables left dirty, no one looked concerned with the cleanliness of anything. Its a shame, because it looks like a pretty nice place in a nice location. Even though the hookah was nothing to brag about, we may have returned if we had received better customer service. Since that was not the case, we will never return to this lounge again.

Amber Kolb

I have been coming to this place every Tuesday night for the past couple months and I can tell you that its the BEST hookah lounge that Ive been to. The employees are really chill and definitely know how to treat the costumers well! If you like smoking amazing hookah then this is the place to go to. Not to mention they have Xboxs and a play station. They play a nice variety of music and overall this place is just down to Earth! I highly recommend this place to everyone!

Chris Sepulveda

It was the first time Ive been to a hookah lounge, service was good and it was a great experience, the only thing that bothered me was where I sat I kept getting wet from the leaking air conditioning above me that I wasnt aware of.

Alex Hall

Ive been coming here for years but recently after change of ownership, they stepped up their game. The atmosphere is so much friendlier, the staff is still awesome as always and they now have a pool table! Rack em up!

Victoria Holley

Been going since it opened Nice to have this environment around Take music requests Have snacks Hookahs are good, never had bad hookah here The staff is exetemely friendly, you can tell they love their jobs

ماجد إبراهيم

hookah is good..and after 7 pm not good and in Google maps open 12 pm???now 2pm not open..please change the time in your location....thanks

Cynthia Vatcher

This a down to earth hookah lounge. One of the best in Ventura County. The owner is chill. They play good music. Check it out.

Raad Naqawa

Chill atmosphere Great service