Category: | Auto Parts Store |
Address: | 4050 Mother Lode Dr, Shingle Springs, CA 95682, USA |
Phone: | +1 530-677-4301 |
Site: | napaonline.com |
Rating: | 3.1 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–6PM 9AM–5PM |
CO
Cody Starks
Well, I brought them a set of premium plug wires which were under a lifetime guarantee, the wires had cracked and broken in 3 different places, the mid to late 20s customer service rep greeted me like he was pissed off to begin with, i asked him to replace the wires and he told me that he wont replace them, that i would haft to come back later and speak with another individual. Keep in mind this guy was not clean cut and seemed like he was either really high or had just woken up. This is not customer service. I went to Autozone off Cameron park drive with another set of plug wires, and had no issue exchanging them, didnt even have a receipt. They just swapped em out and gave me a new receipt. The gentlemen smiled and said have a great day. I wont be taking my business to that Napa Auto Parts again.
DI
dick iam
Napa auto parts use to be the best of the best. These guys at Shingle springs are grumpy and UN-friendly ! They always seem like we the customers are bugging them by asking for parts or help finding a certain part for a custom job. The old FURRY guy is a super dick. They all need to be fired and replaced with people that want to act like they care. As far as i can tell all the Napa Riebes are no better than Autozone and other homeowner parts house. NAPA IN SHINGLE SPRINGS PLEASE CHECK YOUR EMPLOYEES AS FOR WE ARE A TIGHT CLOSE TOWN AND ONE DAY WE WILL ALL DRIVE RIGHT PAST YOU. YOUR EMPLOYEES ARE ALL ASSHOLES !!
AL
Al Webb
What youd expect from a parts store. Some are more friendly and helpful than others but it isnt like people go here for hospitality. We go for parts and they have parts.
BI
Billy
Staff is not very friendly or helpful and the prices are pretty outrageous. I do find their store brand parts to be higher quality than competitors.
JA
Jah Flow
The great folks here at Riebes have been taking wonderful care of us for years!
D.
D. Kimzey
Extremely helpful staff, helped me install my windshield wipers without me asking
SA
Sam Walker
The guys at Riebes are great and you can get almost anything at NAPA.
J
J Jeffers
Well stocked store with friendly, knowledgeable staff.
JU
Jude Temple
Great customer service!
LA
Larry Hartman
Could neore engaged.