Category: | Auto Parts Store |
Address: | 14850 E 14th St, San Leandro, CA 94578, USA |
Phone: | +1 510-351-4718 |
Site: | autozone.com |
Rating: | 3.6 |
Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7AM–10PM 8AM–10PM |
MS
Ms Lady Rae
If I could give this store 0 stars I would. Put me on hold for 30 mins. Got gas drove from union city got in to the store and was still on hold. Smh. And then when I asked if he had a phone call to pick up or had someone on hold he said no. Mind you I wait for the person that put me on hold.( aka the assistant manager of the night) when I asked him if this was the company policy to leave customers on hold for 30mins, his response was yes cant you tell that we are busy. Ok, Ive work in the automotive industry for about five years./ customers service. And I understand that sometimes you get busy. But really your going to disrespect your customers like that. Well guess what I sell tires to the local shops around here and I will be telling them about my experience here. Ps call the next day to speak to the store manager, put me on hold again ask me to wait till they got the manager. Then got back on the phone and said she wouldnt be in till Tuesday.
VI
Victor Vargas
El servicio que brindan y la atencion al cliente en cualquier pregunta.y no solo se basan en hacer que compres por comprar.te dan lo que realmente necesitas y se basan a tu presupuesto.y aparte te aconsejan y ayudan en to problema de auto
AD
adrian valente
La negra apestosa que esta ai disque. Manager acusa. Me acuso que yoooo agarre algo pendeja la ratera es eya y. Nomas porque no tenia mi telefono si no que reporte le pongo con la police
GA
Gaspar Dominguez
Porque tengo una cuenta comercial y los delivers les toma hasta 2 horas en llegar y al parecer a nadie le importa ni en la tienda ni en área comercial
NE
nelson wong
Came here to get motor fn oil. Not to watch three guys behind the counter pretend to be busy cause no one wanted to ring me up. my advice go visit the pep boys across the street. Pardon the pun but that place is a well oiled machine. Lol they just have more parking and better selection of goods.
ST
Steve Meiers
This is the best AutoZone in the area. They have the key programming machine if you need a modern car key made. The other shops dont. They also seem to have a bigger selection of parts. The other local AutoZone just send you here if they dont have it, so I go here first.
NE
Nestor D. Lopez
This place is not usually busy, but service is extremely slow. Customer service is provided by amateurs. And its is just unpleasant to be at the store due to the over all service.
GE
george delgado
Heres an idea, eye contact and a friendly " be with you in a moment" really helps customers feel comfortable standing in line 8 deep.
KR
Krystal Hardt
Found a odd childhood candy I liked and great service from the woman who helped me and my brother in law for some struts
DA
Dario Quintero
great customer service by Manger Sal .. directed me amd helped me with my automobile issues and needs.. very appreciated
MO
moises barajas
Productos baribled personal boen capasitados
JE
Jesus Velazquez
Customer service is fine, however this store is very busy and you need to wait to get service
KO
Konia Johnson
A bit of wait time, but its a main parts house. He have a large selection of parts on site.
JE
Jessica Rodriguez
Exelente trato al cliente
DI
Diego Franco
they have all i needed for my car, and was really fast to get all the parts
TR
troy munson
phone skills are severely lacking, wish i could give a "no star" review.
AB
Abel Lopez
Some times you spend at least 30 minutes to get your parts be patient
DA
Dave McGuinness
Meh. Three cashiers but a line built up, a long time to buy one item.
LA
LACOSTRANOSA SOSA
Easy to gind
JO
Jose Duran
Customer service is horrible. I will Never shop here again.
CH
Christine Hendrix
The employees are helpful and the prices are responsible.
DR
Dr Do Little
Worst customer service ever, cant believe these guys. Smh
PE
Pedro Alaniz
My first place to go wen i need something for my cars
WI
william webb
This place suck. Cant the customer service here.
FR
Frances La Day
Always well stocked, great customer service.
ER
Erick Hernandez
Nice,clean,parking is good but slow service
JA
James Foust
Good customer service. Polite employees.
RO
Royce Richardson
Better than Pepgirls across the street.
MA
Mangal Dev Gupta
Checked battery for free, very helpful
RA
RaZaaa Rena
They are efficient and knowledgeable.
CA
Carolyn Smith
Great customer service.
BO
Bo Hica
NO MILITARY DISCOUNTS.
LE
Leon M
Good replacement parts
VI
Victor Guzman
Good