La Dolce Velo Bicycle Shop

Category:	Bicycle Store
Address:	1280 The Alameda, San Jose, CA 95126, USA
Phone:	+1 408-244-8356
Site:	ladolcevelo.com
Rating:	4.6
Working:	Closed 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–6PM 12–5PM

Location

Photos 100

Reviews 22

Gary F

I have been getting my bikes worked on and repaired for 12+ years by the owners of La Dolce Velo. They are are absolutely fabulous and have wonderful customer service. Last week I had a tuneup, new brakes, new tires, new bike computer and a safety check done on the bike. I also requested a new chain but they noted the existing chain still met safety requirement and no need to change it. (Isnt that nice that a shop does not oversell you on needed service and parts) . After getting my bike back, I rode about 1 mile and discovered a defect in the new tire (which was hard to notice until the tire failed). I brought it back to the shop and they immediately replaced the tire and tubes at now cost as it was a manufacturer defect. I was back on the riding my bike which is like new. I can also thank the shop for a rapid rebuild on one of my bikes rims a few years a few days before a major race I was doing out of state where I needed my bike repaired asap. They did it almost over night. Thank you

Lisa Eileen Hern

Rob and Jacquie wrote the book on customer service! The bike selection is top notch, but these guys have all kinds of little gems in store. No stone is left unturned - from high end clothing down to the fun little gems to put on your fixie (they even have red annodized spoke nipples, and lots of other fun gear for single speed rides). From kids bikes to full-on race-ready machines, this is your one-stop shop. Rob and Jacquie have real-world experience - biking and triahthlons - so you get the benefit of their coaching expertise when you visit too. I trust my most cherished bikes to LDV, and I will be going there until I ride off on my bike in the sky!

A Private User

The store carries all gear necessary to do triathlons, with the exception of running shoes. The bike selection is small, but high-quality. The owners are both triathlon coaches and highly knowledgeable. When I came in for some bottle-cages for my new bike, they were immediately able to spot that the bike had been badly fitted and badly put together. They spent the next hour fixing the various issues, and the result is a great riding bike. I can only recommend going to them if youre looking for a bike or wetsuit, as well as for advice and coaching needs.

Jack Chu

Very nice and friendly neighborhood bike shop. I was here to buy a pump and the staff is super friendly. I emailed them to ask if they have the pump I want in stock before I went in. They even followed up my email to let me know they sold the last pump since they werent sure if it was me who picked up the pump. They have a website showing all inventories but some of the stuffs on website have to be ordered beforehand. They also accept commuter checks for bicycle.

Kelli Williams

Went to La Dolce Velo because I live right next door - and I really lucked out. I hadnt owned a bike since I was roughly 12 years old, and the owner spent over 2 hours helping me pick, try out, and size the perfect Bianchi. He swapped out the stock handle bars because they were a little wide for me, and made sure I was completely comfortable before purchasing. I wouldnt go anywhere else!

john lasersohn

The service in LDV is top notch, and they also made sure I had a good helmet, replacing my old styrofoam one earlier this year. Im about to bring my Specialized Expedition bike in to replace a 20-year-old Sugino AT crank (or maybe just to re-install it?). It feels broken, and I trust this place more than any other, including Trailhead or even REI now.

A Private User

LDV is a friendly, "clean, well lighted place" for bikes. The owners have a very hands on approach and Rob is a master fit expert. Great deals are abundant and there are always fair prices on parts. Most parts are even installed free of charge! LDV will never "nickel and dime" you. I always get more than I thought I would have with my purchase.

Vishnu Popuru

The guy, I dont know his name, he is wearing glasses, he is such a good human being, I ever seen, he really never care about money, the only thing he need is customer satisfaction. I really like the guy, the way he treat me and the way he suggested me to get a new bike, I really appreciate that. I really thank him, from bottom of my heart.

Eric Almonte

First time at Dolce Velo the staff is very welcoming. Had an expert show me bikes that fit my size. I loved the bikes lay out. The Quality of service is nice for a tune up. They answered all my questions that had to do with hybrid bikes and road bikes. Love my first visit totally would come back.

HD fpv

Went here a couple weeks ago, to get my girlfriend a new cruiser. What great customer service, they didnt have the bike we wanted on the floor. But were able to build up a bike and have us pick it up the following day. Customer service is great.

Ravi Singh

Very friendly and responsive on the phone. No need to make an appointment for repairs. Just show up and wait for your turn. Doug was very prompt and efficient and the charges were very reasonable. Great place to get your bike repaired.

Chris Nietzold

Knowledgeable and laid back staff. Great selection. I came in with some relatively vague headset spacer requirements and they got me the parts I needed without issue. Bike is happy again and Ill definitely be returning.

Eelke Folmer

I would give them 6 stars if I could. They fixed my flat in less than 5 minutes. Knowledgeable and super friendly staff. They sell quality products at a very affordable price: my replacement tube was only $6

Sadie Stoumen

My favorite local bike shop -- so much so, I travel from Palo Alto to work with these guys! They handle everything from cruisers, kid bikes, fancy road bikes, and fixies. Excellent work and customer service!

Jeremy Shapiro

Super friendly staff that demystified the bicycle purchasing process and knew how to help me find the right bike for me. The shop rides are great, and were glad to have them in the local business community!

Becky Klabunde Tomer

They were really helpful and attentive with picking out clipless pedals and shoes. Not the cheapest way to get a bike or accessories, but theyll make sure you get exactly the right thing for your needs.

Martin Reinders

Helpful, friendly folks! Cater to the young crowd! Specialize in fixies, but do carry other good quality bikes and accessories. Good mechanics on duty as well. In the old Andys Pet Shop location.

Dante Tolomei

They do not "specialize in fixies" as another poster stated. They are a great place for high end road bikes and all things Triathalon. Helpful, knowledgeable staff (for the most part).

Steve Allen

Since l bought my bike from them. I have enjoyed customer service second to none. From special order parts, to components on hand, and friendly advice. These guys are my go to shop....

Robert Walsh

This is the neighborhood bike store. Great variety of bikes and equipment. Excellent service. Did I mention the Saturday morning group bike rides? Also zero sales pressure.

Jonathan Wilbur

Friendly knowledgeable staff helped an out of towner quickly. Repaired a broken crankset (had in stock) on the spot when other shops were telling me a week.

Dan Buckler

What a great bike shop. They fixed my flat while I waited and I just walk in unannounced. I really value shops that understand the needs of Bike commuters.