CVS

CVS, 4110 N 1st St, San Jose, CA 95134, USA,

Category:	Drug Store
Address:	4110 N 1st St, San Jose, CA 95134, USA
Phone:	+1 408-434-1839
Site:	cvs.com
Rating:	3.5
Working:	8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM

Location

Photos 56

Reviews 22

Jonathan Ortiz

So I went over to CVS to return a faulty product which malfunctioned. I had no receipt but in the past have brought up the bank transaction on my phone. I went back to consult Jodi, who is the manager temporarily standing in for Daisy, who is the actual manager on a temporary leave. Jodi explained to me that she could not go back into the transaction history and locate it and when I explained that this has been done in the past she said, "well Im not doing it." At the time I did not know her name and when I asked her for her name, Jodi stated, "I dont have to give you that info." I then told her that myself and my entire immediate and extended family are never ever shopping at another CVS, all because of her, she said "ok...and...". I then said, "really you dont care about your stores or your companys customer attrition, "she said, no...not really." I had to double check and asked again if she was the manager, because she was wearing sweatpants and a t-shirt with no name tag and did not act like a manager or look like one. Lo and behold I called and spoke to several employees who confirmed that Jodi is the girl who I spoke to and that moreover I actually spoke with Jodi herself. I have never ever had an experience like that in over 30+ years of being a customer at CVS and it is a shame that Jodi is a manager at CVS. Regardless, I have called customer service and they have been quite responsive in accommodating my needs and making sure they get down to the bottom of things. I explained the incident and also let them know that I actually started recording because this Jodi became so flagrant. Shame on you Jodi. You think you are exempt and will get away with this because you are some temp stand-in for the real manager but you will get a talking to and a reprimanding.

Smita Bailur

Went to get my photo taken at 9pm, which is 1 hour before their closing time, but they refused to take it. The lady I spoke to kept saying, "were already closing our registers, come back tomorrow or go to our 24 hour store in Sunnyvale." even when I tried to explain that it was an emergency. Closing registers 1 hour before closing is a pretty bleak excuse, especially since they had 4 registers open and it would have literally taken her about 10 minutes to take the photo (Ive had it taken at a different CVS before, and it doesnt take longer than that).

Lilu S

What I really appreciate at this cvs location is that the staff is very proactive in making sure line doesnt back up. The service is so fast and the store is very clean. The only warning during lunch time the parking area gets very busy. You may end up spending 20-30 min trying to get out.

Salman Mashayekh

The staff at the pharmacy are as rude as they can be. We have had a couple of awful experiences with them, and will never go there again. And the manager is not any better! I strongly recommend everyone to avoid this place.

Swathy Venkittaraman

Wonderful pharmacist and pharmacy staff. Quick response to any refill requests. On time reminders. Hardly any wait for refills. Thanks for the wonderful service.

Jessica Arcuri

Cashier Geraldine, You are extremely rude and terrible at your job. I hope you life is as miserable as you made my last trip to CVS. It will be my last visit.

Theo Vereecken

Used their pharmacy for the first time. Got quick professional service. Took 15 minutes to fill @7pm on a Monday.

Bobby Gifford

This location is always adequately stocked and offers friendly service. Overall it is a good location.

Brady Sewall

Great quality photos, printed instantly from your phone or USB drive. Very inexpensive as well!

AZTEC_ PRINCESS7

I shop here frequently almost every other day staff is friendly and very helpful.........

Mohit Goenka

It is a very nice store with very friendly staff. Most of the items are available here.

Deepak Nayak

Staff is very cooperative for over the counter medications. Convenient location