HD Supply Home Improvement Solutions

Category:	Hardware Store
Address:	13571 Vaughn St, San Fernando, CA 91340, USA
Phone:	+1 818-361-6162
Site:	hdsupplyhis.com
Rating:	3.4
Working:	5:30AM–9PM 5:30AM–9PM 5:30AM–9PM 5:30AM–9PM 5:30AM–9PM 6AM–8PM 7AM–7PM

Location

Photos 100

Reviews 15

Aaron Gonzalez

They have a good value on their products SO far I have not purchased) . I will not say its the best made but they have good materials and products are made inexpensively, unfortunately that means China. Business model as I see what they are attempting to do is good, however the customer service is horrible. I have rented a Bobcat twice now and the first time they lost my delivery and delivered mid day. Causing me $$ on the crew assembled there to grade and move the dirt that was filling the pool. On top of that I pay $80 dollars for delivery/pickup fee (40 each way) and by purchasing this I obviously cannot replace the fuel used without destroying there tires by going 3 miles on streets to the nearest diesel gas station.so the next time I asked the manager if they would supply a gas can and he said "we dont do that" I informed him that by purchasing additional services from HD suppply of delivery/pickup (whichseems profitable) your are forcing me to either buy a gas can I do not need for your equipment or I pay a penalty price on gas (They charge $6 about doubel the current rate). All I can say is horrible customer service. Not on time, for delivery or pick up. Makes me nervous as they leave their equipment on the jobsite and pick when convenient for them... sometimes days after the agreed contract making me nervous and unsure of what charges will be in the end. needless to say I will not be renting again. Current rental rented Saturday arrived on time with bald tires. Made it through Saturday and is still here. I guess they will come get it when convenient. Meanwhile my driveway is blocked there is a deposit sitting against my checking account and who knows what they plan to charge on gas and rental days. Ill have to watch.Already called them twice to pickup.

Ruben Diaz

HD Supply is horrible along with Escon Doors. I bought a expensive door and installed it and 2 weeks later the door lock and handle has broken. I had to call a locksmith because I was locked out my house in the night. I called HD and they told me to call escon door which is hard to get a hold of. Must be that there so busy fixing there horrible doors. I rather take my chance with home depot.

Kevin Wolfe

I remodeled my whole kitchen at 1/2 the price from Home Depot... Great prices, and what little I took back they happily exchanged - of course I had to have my receipt. You have to carefully examine each box prior to purchase, but the savings are well worth the hassle!!! And I drove from Simi Valley!

G. Megerdichian

I shop at this store frequently and I have used their delivery service a few times. I have bought cabinets, granite, tile, etc. Customer service is weak but they do have good prices and the kind of material that I can use in my projects. I can get in and out, setup my deliveries and it works.

A Private User

Lumberyard makes my day Eddie,Cynthia,Albert,and manager Eddie are the best makes me feel like home .....front desk are great Billie is the dam best helper... floor mario convinceses to buy what I need thank u guys makes it very easy... In and out no time wasted looking for things on my own.

manuel hernandez

very happy customer and special thanks to Jacky from front desk customer service. every time I call for something she always finds the way to help me out. Jacky thank you for your great customer service. keep it up!

Laurie Ollar

i cant believe ive never heard of this place! BEST PLACE EVER! a cross between Harbor Freight and Home Depot. Awesome!

Lilian Onuoha

Wow, I didn’t know that there is a store like this close to my home. Good quality products at a cheaper price.

Ramesh Sharma

If you ever wish to return their merchandice just forget it -horrible customer service

Tigran Sagradyan

Horrible customer service they say they open at 5:30 but the doors open at 5:50

Kurama The Nine Tailed Fox

Poor customer assistance. Unfair return policy. Worse store that I been

Alfredo Guerrero

Horrible place, good prices? Yeah, exploiting employees