Category: | Supermarket |
Address: | 6935 Linda Vista Rd, San Diego, CA 92111, USA |
Phone: | +1 858-565-0398 |
Site: | shunfatsupermarket.com |
Rating: | 4 |
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Bruce B
The products and the prices are ok, but the customer service is the worst I have ever come across in many years. They were dishonest, rude, insulting, and dont know their products. Last night I tried to return a whole frozen durian that was not ripe. I buy these several times a year so I know the fruit well and occasionally some are not good. After showing them it wasnt ripe, the woman helping me insisted it was good and didnt want to return it. When I persisted that it wasnt ripe she said she knew better because she was Asian and I was not Asian. She said the insides were hard – because it was frozen, but it was clearly not frozen anymore after two days... Then a man (who happens to be Asian by the way) comes to help her, concedes that it isnt ripe and says if I take it home and let it ripen it will be ok. Well, once fruit is frozen it cannot ripen after being defrosted – it needs to be ripe before freezing. After they lost those arguments, they pointed out that their return policy was 24 hours. But they would give me an even exchange, and asked me to go shopping and bring my items to the return desk. The previous arguments could be attributed to their ignorance about durian, but what happened next is where they were truly dishonest. When I returned with a durian of lesser value/weight and some miscellaneous items to bring the value up to what I was exchanging it for – they short changed me by not allowing me to get the other items. Anyway, if you are looking for better customer service try 99 Ranch Market - thats where I will be going. They have a 7 day return/exchange policy and if the durian is not ripe or bad – they exchange it no questions asked. This is a fruit that is $20 each, and needs 24 hours to defrost, so its not worth getting stuck with a bad/unripe one. And shame on that woman for saying that since I wasnt Asian I didnt know better even after another Asian man there conceded that the durian was not ripe.
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My li
I will never shop here again. I shopped here three times and had a decent experience the last two. This time, I came from another shopping center and stopped by to see if they had any good deals on fruit. There wasnt any good fruits, so I walked around to see if I could find any other good deals. I noticed a guy in every aisle I was in and thought he was a customer, but when I looked straight at him, he acted like he was stocking shelves. I was being followed. I didnt find anything so I went to leave when a women rushed after me. I thought I dropped something so I looked around on the ground, but she demanded she see in my bag. I told her no at first and was very confused. She demanded repeatidly so I showed her. Only item I had was something I purchased at another store, which they didnt sell, but she inspected it closely. Then she told me next time to leave my bag at the front. This is my shopping bag. Everyone else had their bags and I didnt see anyone leave theirs up front. I look very different from the other people shopping there, but this was no excuse to treat me this way. I will never shop here again and hope they learn to treat ALL of their customers respectfully.
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Nathan Lunn
I am a 2nd generation half asian and spent 5 years in hong kong and I found so many asian ingredients that I havent seen in years! This place might have an... odd smell that QFC doenst have, but Ive never found ANY good asian grocery that didnt have a little funk. I also found items (like coconut milk, straw mushrooms, etc) that are available in chain supermarkets, but were 1/3rd of the price here! If you want a frebrezed fish section go to albertsons. If you want to find asian ingredients that are hard to find, this is your place!
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Christie Coats
While this market is on my way home from working out, I would rather drive a little farther to get good quality food. While it is your typical Asian market, and if you are looking for a unique ingredient, there are much better Asian markets in San Diego. If you just need one or two items it is worth stopping in. Their produce always looks fresh and I have never had a problem with anything that I have bought there, however, I typically use it the same day. While it is convenient I prefer to drive the distance to other Asian markets.
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Wal sead
Fantastic market! I am total "wonderbread" white boy. no relation to any sort of Asian culture beyond my love for your delicious food. I can wander around this place for an hour just marveling at the wacky stuff they sell. Shrimp flavor candy?! You gotta be kidding me! You cant make that sort of stuff up! My guess is, if its Asian, if you want it, and if you cant find it here, you better pack your bags and head to Hong Kong, kimo sabe. This place is legit.
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Ginelle Johnson
Bought some fish after work hoping for a clean meal tonight. As soon as I drove away I could smell a stench in my car. I didnt want to believe it but had to when I got home and started unloaded my bags. There was a smell of death. I cleaned the fish in water and seasoned it but the smell wouldnt go away. I will be asking for my money back tomorrow and dont plan on returning here for anything.
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Victor Sarmento
É o super mercado mais diferente e exótico que já visitei. Muito legal!! Já para as compras do dia a dia não é o melhor, mas para visitar e comprar artigos diferentes é show!!!
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Hai Tran
Its one of the very few Asian supermarkets that doesnt slap you in the face with a strong odor when you walk in the store. Its a huge market, seems like they expanded to another space next door because it looks like two separate stores. The isles are spacious and clean but Im not too sure about the logic of organization. People who works there are very polite and friendly.
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piggybjorn Aleena
Beware of their frozen foods, some of them are not labelled with expiration date yet they look like frosty pale old. Nevertheless, I admit that their fresh seafood (such as crabs) are cheap in prices and if you have lucky day, you will get bonus cheap service from cashier and other staff. Hey thanks to me, at least I submit this with 2 stars not 1.
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N. Trinh
This Asian supermarket is pretty huge. They have a lot of hard to find spices and condiments for your Asian cooking needs. Also theres a fresh vegetables/fruits section as well as a Meat/Seafood section along with the typical grocery items. I particularly like their selection of tea. Decent size parking lot are also a plus.
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Jeffrey Wright
Smelly, even for an Asian supermarket. Pretty large. Produce is usually fresh and the selection diverse. The person who introduced me to this place goes just to shop the many mushrooms offered here. Prices are very reasonable. Also they have Hispanic inventory... and a smattering of cracker food.
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Me S.
They always have what Im looking for. The only thing I dont like is that the workers Never know what Im looking for, so asking for help is pointless. Prices are great though. Also, I would love the option of paper bags instead of plastic!