Category: | Hardware Store |
Address: | 675 Sixth Ave, San Diego, CA 92101, USA |
Phone: | +1 619-544-9400 |
Site: | acehardware.com |
Rating: | 4.4 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–7PM 10AM–6PM |
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A Private User
I have found the staff to be very knowledgeable and helpful. Ive spent a lot of time buying stuff in hardware stores, and I really do appreciate the fact that the people at Ace Downtown are immediately there to help you figure out what you want and where it is. While I certainly appreciate the big stores, you can spend a lot of time searching around and trying to find someone to help you. Ace also has a surprisingly good selection. For the reviewer complaining about having to pay to park: Its a downtown store, and, unless its in the mall, you have to pay to park downtown. However, I can walk there. It costs me less to park than for the gas to drive to the big stores. Its a great place for those of us who are downtown and want someplace convenient. Im headed over there right now for a big $1.50 purchase of a few bolts and screws that I need.
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Landon Harlan
Been going there for nearly 4 years and many of these reviews touch on whats great. #1 - When you do walk in, multiple people will ask you if you need help. Originally it freaked me out, but with that parking meter ticking away youll appreciate the fact you are in and out in 5 mins with all the things you need. #2. For the most part they know what they are talking about. In my experience if they dont know they will also tell you so at least you are not getting the wrong information. #3. Parking is a pain, especially on weekends. If you live in downtown and need to take your car, it may be worth a drive elsewhere versus hiking a couple blocks with a kitchen garbage can or other bulky item.
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Edward Stowe
When I first moved to Cole Valley my landlord told me that Cole Hardware was the place to go for EVERYTHING. She couldnt of been more right! To the late night emergency plumbing emergencies and the last minute things that you need, they have it! How they cram so much stuff in such a small store...I dont know but they do! :D I especially love how attentive they are. You need something...ask. I swear they have to be quizzed because every employee knows where everything is! Cant help but love how kind they are too! Especially Amber She always puts a smile on your face.
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Cindy Cesare
I needed to get specific Benjamin Moore paint and my options in San Diego were Ace Hardwares only. I have a house in North Park and this is the closest Ace Hardware which carries Benjamin Moore paint. Both Billy and Steve were so helpful in getting me all the paint colors I needed and so nice and patient. I am grateful this Ace Hardware is relatively close and its super handy for residents downtown.
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D Boyle
These guys are the best! Im painting my office which is no small task and have been to Ace almost every day for the past week. They have been incredibly helpful at every stage of this process. All their recommendations for supplies and paint type have been spot on and Im pretty sure they only hire the nicest people on the planet to work there! Thanks for all the help!
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John Ramirez
Ace is meant to be a place that helps you solve your ordinary problems with extraordinary service. This Ace... Goes above and beyond. Friendly staff. Awesome owner. They treat my family like their own and for that - they earn more stars and more loyalty than such a simple review warrants. Thank you to everyone at Downtown town Ace!
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Mark Svendsen
Huge parts inventory, more than most ace stores. No lawnmower parts like fuel filters. Extensive standard and metric fasteners. Associates are helpful and sometimes annoying. I get asked if I need help a minimum of three times every time I go there.
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A Private User
This place has a little bit of everything, not just screws and nails.... they people who work there know where EVERYTHING is and walk around the store with you helping pick out what you need for whatever problem you have.
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da gimp
Good store they have a pretty good selection of stuff, tell them if they are running low on something you buy often so they will.order it. Wish they were open a little later . Staff is great and pretty knowledgeable
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Karen Proulx
The staff there was rude and condesending when we stopped in for paint today. We ended up leaving without buying to go to a different ace. Worst part? You have to pay to park.
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A Private User
the staff here is smarmy and insufferable. they wont leave you alone and yet they act like you couldnt have found what you want without them. like, go away.
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A Private User
Some of the nicest people I have ever met at a hardware store. Always helpfull, always smiling. You have a loyal customer for life ACE downtown !
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Kenneth Mathena
High on customer service. Quick to ask you if you need help finding anything. Friendly and knowledgeable staff. Highly recommend!
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Shane Schaetz
Always helpful and they generally have most things you might need living downtown. Great employees and management.
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Hash Patel
Great staff! Ask for Billy the Kid he is extremely helpful. I told the manager not to let this guy get away!
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Cheryl Davis
I like this store because of the staff is helpful. The store has great selection of items to choose from.
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Sarah MacKinnon
Went there for plumbers tape and found the staff to be cheerful and helpful. It was a great experience.
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Raleigh Leslie
Great location with very helpful staff. Always find what Im looking for right away. Ace is the place!
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Robert Cortes
I needed to make some office keys for my now happily ex-boss and service was good but parking sucks
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Teresa Beach-Koecher
Inventory is always stocked and if they dont have it they will order it
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Richard Remer
Friendliest, most helpful people in the world. Its a little creepy.
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metin kale
The staff is always helpful and Ive always found what I needed
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Mandy Anderson
Larry is the best! He can literally help you with anything.
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KELLIE SMITH
I HAVE ALWAYS HAD GREAT CUSTOMER SERVICE HERE KELLIE SMITH
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Dawn Hill
Helpful staff, great selection of items.
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Allan Rosenblatt
Great selection with a neighborhood feel.
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Jack Malick
Very friendly and helpful staff!!
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Dave Grove
Great and friendly staff.
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Blaise Sewell
A lot of helpful staff.
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Nirit Haklai
Attentive staff