Category: | Beauty Supply Store |
Address: | 1252 El Camino Real a, San Bruno, CA 94066, USA |
Phone: | +1 650-873-4731 |
Site: | stores.sallybeauty.com |
Rating: | 1 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
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Diane Mireles
While some of the younger girls that work their and actually do do their own hair color know what they are talking about, there is an older white lady that doesnt know as much as she pertains to know. I followed her instructions 4 times and each time she was flat wrong. My hair color turned (4) different colors so I went somewhere else and I got the color that I wanted. When I went back to Sallys, she was so happy that she had given me great instructions. I told her that she had nothing to do with my new color and that someone else had given me the right instructions, but she was still determined to take credit for something that she had nothing to do with. Their something not right about her. Even though I was told that she generates alot of business, I feel its betrer to send customers away happy and not ticked off and in rears. I was literally in tears when I returned back to Sallys after I had followed her instructions but I missed her a few times as I was going to tell her to go fly a kite. When I did show her my hair color back on her onstruction, it was a bright pink plum and the color I was going for was a dark purple. The two colors are iff, way off. At another time it was black. I rarely go to Sallys anymore but to pick up hair gel. Bad bad customer service by a lady who thinks shes still a teen with hair extensions that she claims are strands of her own real hair!!
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Sylvia Flores
Older lady rude and they dont open on time, OMG its 10:25 am and still closed store "OPENS" at 10:00 am can I get my money back on my reward card ugg.. Several people left and lots people waiting. Corporate office needs to do something not happy
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A Private User
Beware of buying anything electronic because there are NO refunds or exchanges. We received a brand new hairdryer as a gift and already have 3 at home but now I guess we have 4. Sales person was not helpful at all.
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J Wong
Bad customer service. Lied to me about the promos that had a tag on one of the products. Never coming back again. If I could I wouldnt have given a star
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lupita ramos
Worst costumer service , the workers arent useful! They cash register employee ALWAYS looks mad!
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Jordan Bradley
Sallys staff is usually pretty nice and helpful