Empyre Auto Parts

Category:	Auto Parts Store
Address:	2041 W Stonehurst Dr, Rialto, CA 92377, USA
Phone:	+1 909-357-9500
Site:	empyreautoparts.com
Rating:	3

Location

Photos 10

Reviews 10

Adam Almada

We have bought 3 items from this location. The last item we bought was was a strarter. They put a battery jumper to it to show that it spins. Ok, we took a chance thinking that we have a 14 day warranty. We installed the starter and it bearly turned the engine. On the second attempt, the starter just froze. We removed it and called Empyre and explained our situation and that we needed a replacement starter. The genius on the phone explained to me that it was my bad engine killing good starters. And that he would not warranty the part because our engine was to blame. Just flat out refused to exchange the starter and just hung up the phone. So, with no real warranty, we opened the starter to find it completely rusted internally. Which means it had sat submerged in water for a long time. They just cleaned the outside and lied about a 14 day warranty. Look closely and tell me I am wrong. There was a lot of rudeness from the fella over the phone. Not even with a Full Refund would I ever buy from these people. Just call them, chat with them over the phone. Youll see the have No Customer Service etiquette at all. We quickly called our friends at another location, who gave us a actual good working order. It started the engine with no issues several times, and still working 2 weeks later. Dont waist your time and money. Look somewhere else. Best of luck to everyone.

Abby Scheafer

If I could give no stars I would. This is our second experience using Empyre Auto Parts the first time they claimed the cylinder head for a BMW worked great. Had it sent to a Shop in Riverside to do the repair and it was a non working part. We tried them again yesterday for a front drivers side seat track for a MBZ. Called a few times to make sure they had it ready for us because they dont deliver to Orange County. So I spent two hours there and two hours back only to receive the WRONG side they gave me. My boss is the mechanic and I shouldve known better to look at the correct part. So we called them and they swear they gave me the left side and kept arguing with us. Wasted our time. Today went back AGAIN for the correct part and couldnt even get an apology or nothing. Never doing business with these guys again. CHEAP PARTS = WARNING

Nam Nguyen

Great place to obtain hard to find parts. We all have our tendencies to buy cheap over the net, and end up paying a heavy cost for shipping. I like to buy my parts locally, cheap, pay the taxes, but still have the ability to get an exchange or credits for other parts if my parts are not proper fitting, or just poor value.

T B

Be very careful with this business. Parts are garbage, they dont honor warranties. They over charge. Sold a defective part and wont honor their warranty. Been trying to deal with them for over a months over a defective part. Complete waste of time and energy. Fraud!!

GEORGE ESSUKHUN

This business is open to rip people off dont buy anything from there . big liars they well steel your money .

HARJOT SINGH

lots of parts and well priced, owner works on the price with you and very honest

Billy Faniel

I was in and out just like i like it, saved $90 on what I needed. THAnks.

Alan Anacki

Excellent service! Fast, efficient and priced fairly!

John Vo

Reasonable prices n fast service

Matt Miller

OVERPRICED & RUDE!