Category: | Futon Store |
Address: | 548 Contra Costa Blvd, Pleasant Hill, CA 94523, USA |
Phone: | +1 925-609-9377 |
Site: | thefutonshop.com |
Rating: | 4.9 |
Working: | 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 10AM–7PM 11AM–6PM |
PE
PeggyAndJackie WeltmanRasmussen
We had a really good experience from start to finish at The Futon Shop in Concord. It was easy to get to (if you drive, that is), and easy to browse. George was very knowledgeable and energetic. He answered all our questions and made good suggestions. Everything we needed to address was addressed. We were also really pleased that they now have in stock solid wood, Amish-made futon frames, as it is unfortunate, but common, that many frames are not particularly sturdy or high-quality. There are also a few made of ironwood that looked pretty solid, but a lot of the furniture (and this is not their fault, as they do not manufacture it) is pretty shoddy. Thats par for the course nowadays, and we understand there need to be many options at different price points, but luckily they have a few higher quality frames alongside the so-so stuff. And if your price point is a little lower, the so-so frames do not look too bad, and with care, one should last you 10 years. On that note, their organic mattress selection is high quality, and so is their variety of fabric for covers. Lastly, it took very little time for us to get our new sofa bed. They were able to manufacture and deliver the mattress very quickly, within a week. They had the frame in stock. The delivery guys were friendly, skilled and helpful in setting up the frame and showing us how to operate it. The futon is super comfy and the whole thing looks great! The only issue here for folks may be that its quite pricey - though in line with other Bay Area quality/local/organic shops. We received a standard discount, and that was terrific (though Im sure its all factored as part of the way they do business). Overall, we felt that the cost was completely worth it, because we got a well-made, quality product, locally manufactured organic/non-toxic and mildew (for our cool, moist climate) resistant mattress, a quality, solid-wood, American-made frame, and great service. Thanks George and staff; well come here again for sure if we need something similar!
MR
Mrs.A O
Let me start off by saying "I hate shopping!" so when I found myself in need of a new sofa and bunk beds I was dreading the trip. When I walked into the Futon Shop with my whole crew of kiddos in tow I was expecting the staff to be as equally enthusiastic as I was about me being there. However, I was pleasantly surprised. George was extremely patient, kind, and knowledgeable. He worked with me to help me find exactly what I was looking for. Just waiting on the last of my order and I will update you on the quality. But A+ for customer service.
SU
Summer Hart-Poindexter
Im so happy I went to The Futon Shop! George and Frankie were both super helpful and friendly! :) I was a little nervous because this is my first chemical free mattress and there are a lot of choices, but George answered ALL of my questions and helped me pick the right one for my personal comfort level and price range. He was VERY patient (I took forever to decide haha) and accommodating. If I need more mattreses in the future, Ill definitely be coming back here! Thank you George!
EL
Ellen Visser
The terrific staff made buying a futon fun! George is highly energetic, knowledgeable, and accommodating. He helped my 15-year-old find the perfect bed and also made him laugh at the same time. We are thrilled with the high quality frame, chemical-free/super comfortable futon mattress, and nicely coordinated cover and pillows. I highly recommend a visit for the high quality products and superior service.
AM
Amanda Ruberg
George at The Futon Shop is the man!! We had an amazing experience shopping for our new futon and could not be more happy with the service. George did an amazing job taking the time to understand our preferences and we are very excited for the new addition to our living room! If you are looking for a new bed, sofa, or futon I would definitely reccomend this place as your first stop. :)
SH
Shaun Rohmiller
Typically I do a lot of shopping online but in this case it is great to look see and feel the products before you buy them. George didnt outstanding job took a lot of time with me explain all the products, pros and cons, and the benefits the a futon. If youre looking for someone to help explain all the different products this a great store to go to.
IR
Irina Zaitsev
I had a really great experience buying my futon at the Futon Shop- the guys helping me really knew their stuff and answered a lot of questions I had (I know nothing about organic furniture). They helped me pick out just the right style and firmness I needed, and the price was unbeatable! Definitely coming back and most definitely recommend it!
IR
Irene Hodge
We found a great selection of queen size wooden futon frames and were delighted that we could get them in the finish we wanted. We were also very pleased with the cover options and picked a very pretty one. The service was great and it made what we thought would be an all day shopping experience something that took about an hour...
DI
Diana Moll
I received totally excellent service from this store. I needed help with finding some items and got it in a quick and friendly manner, had plenty of support making my purchase and getting the best price too! I love the high quality and integrity of their products. All possible thumbs up for The Futon Shop.
FR
frank davis
George was very friendly, informative and helpful. I highly recommend coming to the Futon Shop in Pleasant Hill, CA. You will be very pleased with the product as well as the service. I will be coming back again when I plan to furnish my home or office!!!
SO
Sophia Menesini
After doing weeks of research online, you cant beat the prices here at the Futon Shop. If I could I would put 7 stars down for the customer service, ask for Georgie he is the best! Now I have a beautiful Futon for my apartment and with a great deal!
NA
nancy cho
We needed a futon bed for our guest bedroom, but wanted it to offer great support and comfort for our guests. We were happily surprised to find a wide range of mattresses to fit our needs, and the salesman was very knowledgeable and helpful!
M
M Y
Went in on Friday, owner showed me exactly what I requested for my needs. Went back on sunday , George followed up without trying to sell me more expensive items, very professional & friendly, will be delivered tue. Great store & service.
RE
Reeves Tiewryrym
I just purchased my second mattress from this establishment over the weekend. The store is very clean, the staff is very friendly and the sale went very quickly. Overall, Ive been very happy with my experience at this store.
RA
Raymond Casabonne
I just purchased a futon from the shop. Service was excellent. George, the store manager, was extremely knowledgeable and patient. The store has many styles to choose from on frames, mattresses and mattress covers.
NA
Narendra Ferguson
Excellent service! George really knows his stuff and is passionate about futons. His enthusiasm and sense of humor is contagious. Within 1 hour of shopping, I came away with the perfect futon! Highly recommended
JO
Joe Vaccaro
George made buying here fun and easy. He was insightful and knew exactly what we were looking for. I would recommend this place to anyone looking for an affordable futon. 5 Stars and a great experience.
KI
Kimberley Goode
Incredible service, variety and comfort. The perfect option for our spare room. It is so refreshing to have dedicated attention from the staff to answer all our questions. Great experience.