Sally Beauty

Category:	Beauty Supply Store
Address:	610 W Huntington Dr, Monrovia, CA 91016, USA
Phone:	+1 626-305-5144
Site:	stores.sallybeauty.com
Rating:	2.9
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 30

Reviews 8

Molly Schardt

Zero stars. I came back with receipt and product that I purchased extended care for. Purchased 9/9/14 broke by 12/21/14. Blow dryer now shoots out special-effects style sparks instead of hot air. Great for anyone who would like to burn all of their hair off. Took hair dryer in, told that in-store purchased warranty was only good via phone or online, NO IN STORE EXCHANGES. Called customer service, refused to cover, referred to manufacturer because it is within one-year of purchase. TWO PEOPLE told me that they would cover shipping, then at the very end said "sorry, never mind, you have to call the manufacturer." Manufacturer is just a phone line that says you need a box to return an item and you have to pay for shipping. Repeat, "I HAVE TO PAY FOR SHIPPING on a $22 ITEM AND INCLUDE A BOX AFTER PURCHASING THE IN-STORE INSURANCE." LIES LIES LIE. TERRIBLE CUSTOMER SERVICE. DO NOT PURCHASE INSURANCE.

Sofia Canizales

let me tell you the customer service is great , theres this girl that works there, i dont know her name but i know she has this kind of raspy voice, well look for her because shes super helpful ! & its true what ur reading about the rest of the reviews the refunds are unfair, i had a problem with that & the lady i am talking about solved the problem

fixit Dixit

My ion hairdryer stop providing hot aire and I wanted to check my options from Sally Beauty Supply. I had the original box with sallys price tag, however did not have the receipt. I only wanted for even exchange the hair dryer. The manager did not have any authority to go beyond no receipt/ no exchange and was not customer service focused.

A Private User

If I could give a negative star rating I would. I definitely do not recommend this place. It seems such a bother to them just to ask a question and rude as hell. Terrible customer service. I will go 20 miles out of my way to go to another Sally Beauty Supply before I ever go back there.

lupita hernandez

this place is the worst! i have a pro preferred card and didnt have it with me, The skinny girl said that with my info she could look it up. At home i look at the receipt and had no discount of any kind i am really upset and never going back

Alexandria Magana

Ive never seen a better Sallys. Not exaggerating. Super clean and always well stocked. I love the employees and their helpfulness. I absolutely hate the current manager but over all this place is great.

Victoria Pyle

Friendly and helpful staff. Good selection of products at competitive prices.

Heather Muse

Good selection. Parking is always rough.