Don Roberto Jewelers
| Category: | Jewelry Store |
| Address: | 1700 McHenry Ave #19, Modesto, CA 95350, USA |
| Phone: | +1 209-284-5777 |
| Site: | donrobertojewelers.com |
| Rating: | 3.5 |
| Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM |
Location
Photos 1
Reviews 4
A
A Private User
Know What You Are Buying. I ordered and paid for a 14k gold "Rembrandt Charm" to give to my mother. (Rembrandt Charms" are a reputable brand and cost almost twice as much as other charms.) My mother hesitantly informed me that the gift I had given her was not an authentic Rembrandt Charm as I thought it to be. All of her charms were trademark stamped "RQC"...this one was not. I took the charm back to Countrymans Village Jewelers and showed them that the charm they had sold me had "14kt" written on the bottom and was not stamped "RQC". They said that not all Rembrandt charms are trademark stamped. I contacted Rembrandt Charms and the rep confirmed that all of their charms are trademarked stamped "RQC". You can "Google" the trademark info as well. I asked Countrymans Village Jewelers to exchange the charm for the authentic one I had ordered and paid for. They said there would be a 15% restocking fee plus the price of gold had gone up and I would be responsible for the difference, too.
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Jeremy Busto
Last week, I dropped off my watch to get the leather band replaced. Now, I am wondering if I will ever see it again. Its been nothing but one delay after another, and every time I called, I was informed the jeweler wasnt in that day. Seriously, when IS he in?! It just seems like they only offer service whenever it is convenient for them. To add insult to injury, they never get my name right.
A
A Private User
I had a really positive experience and they were very honest with me about some jewelry options I needed to make. I will recommend them to everyone. The next time I went there I needed to replaced a watch battery in two of the three watches I brought in but the third one didnt need one and they were honest enough to tell me.
A
A Private User
They are very helpful and well informed. I like that they made me feel comfortable no pressure. Thanks Countrymans Ill be back.