Staples

Category:	Office Supply Store
Address:	627 E Calaveras Blvd, Milpitas, CA 95035, USA
Phone:	+1 408-956-9204
Site:	storelocator.staples.com
Rating:	2.9
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 86

Reviews 24

Jennifer Seamans

First, this is not a post office, but a Staples store with post office and UPS services. Once I found the "post office," I got in line behind 3 other people. The line was excruciatingly slow, and the staff working blamed it on his computer. 15 minutes later, I was helped. Since I hadnt shipped from this location before, they took down my name, address, and phone number. Then, they asked me questions about the recipient. Really frustrating, as this trip was already taking much longer than necessary. My package was a book, marked multiple times with "media mail." The cashier told me it would be $6 for standard mail, or $7 for priority. I requested media mail (which would have been under $3) and was told, "oh we dont offer that service here." I guess it could be helpful if youre in a pinch, or after regular post office hours and you need a basic service. For my needs, it was a huge waste of time.

5 Story Media

Stopped by 30 minutes before closing to pick up office supplies. Kevin, an amazing associate, was helping when another staff in a baseball cap, yoga pants and a t-shirt approached us and said "you guys have to go. I need to close the register". We hadnt realized it was closing time since no announcements were made. We explained we were being helped by Kevin and needed one packet of files. "You need to go". She looked at Kevin and said "they can come back tomorrow". We had no idea she worked for Staples since she wasnt in uniform. As she followed us to the register she approached another customer who was trying to get his laptop fixed. Luckily, the store manager was present with the second customer and told her "well stay until 10pm to serve our customers." Next time...well start with Office Depot.

Ushnish De

The only good thing about this location is one of the associates who was very helpful in spite of repeated equipment failure. We were trying to get our wedding invites printed and expected that we could upload the pictures onto staples website, pay the fee and pick them up. Not only did the online tool did not display our pictures properly, but we spent more than 2 hrs at this location trying to edit the pictures before they could print it out. Ultimately when the pictures did get printed they looked slightly dull and decolorized for some reason, but when we went to the Campbell location the print outs were significantly sharper and brighter. Not going to the Milpitas location to use their print center again.

chun lei

Print center is not good. I ordered twice for business card, online told me that I can pick up same day. After order and waited, nothing happed. I called them and was told that they have to let other branch print it because no such paper that I ordered. It was just a regular paper and they dont have it. So strange. After several days, I got the card. I ordered same business card the 2nd time. This time getting worse. I waited 13 days to get one of my two orders.

A Private User

The empolyees at this Staples tend to invent their own rules for price matching. They will only price match items only on a flyer, which means that they will not price match any item that is not on SALE. This is not stated in the rules and regulations. The Assistant Manager, an older lady, was unnecessarily rude and loud about this issue. This Assistant Manager needs to get a refresher course in interacting with the customer. I would stay away from this store..

Megan Wyrick

Richard was amazing. Helped me on the phone, and greeted my when I walked into the store. The product I ordered for print turned out just as he said it would, MARVELOUS! Because of Richard, Ill definitely be back. Thanks for the great customer service!

Cristian Lorenzana

Bought a chair the other day but had to return it since the base wasnt able to fit the screws in so I return it and switch it for another one and the base is missing from it and Im just sitting here in disbelief

Muhammad Soroya

I dont shop here, they sometimes have good deals. The reason I am giving them 5 stars is because they have a UPS and USPS shipping station thats open till they close, which is super convenient.

Aly L

Typical office supplies and furniture store. They sent us a $10 off coupon which was a great deal. The prices in the store are otherwise not very good unless on sale. Good brands though.

Aug 141981

Recently visited the store to buy kindle. it took ever(around 20 mins I had to wait) for them to figure out they dont have one

Isain Pena

Great Service, Great people, Managers and printing services are the best! they really try hard to help. Thank you!!

franco zuniga

Servicio lento y malo al cliente

Bao Nguyen

Not very crowded on Sunday. Have ups and usps shipping drop off.

Rowan Alexander

Staples is always my "go to" for consistent product and service.

Xing Chen

The processing of picking up online is too long.