Category: | Cell Phone Store |
Address: | 736 Taylorville Rd #C, Grass Valley, CA 95949, USA |
Phone: | +1 530-274-8255 |
Site: | att.com |
Rating: | 4.6 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM |
GR
grassvalleygangsta
Walking in to the Grass Valley ATT store gives you an immediate and overwhelming sense of euphoria. The ambiance of the store is emaculate and the staff being better than I have ever experienced. Coming from the bay area...you just dont get this type personal and intimate help from wireless consultants. With the older demographic being the most pertinent factor in Grass Valley, I believe they consistently strive to go up and beyond the expectations of their job requirements in the retails sales industry. I tip my hat especially to the manager of the store. From my first purchase of Direct TV down to my last visit involving my iPhone not properly functioning, he conveyed such fantastic and useful information about my device, I felt like I was receiving my own personal coaching. Your stores staff have made me a customer for life. Thank you.
LA
Laura Borden
Service was slow. You sign in when you arrive, & 30 minutes later, I was still waiting. A nice young man who was off the clock & headed home agreed to tell me how to get my phone unlocked. I did not know that ATT could lock up a Samsung phone that I purchased at COSTCO! I had to call 611 multiple times & wait 2 days while the unlock notice failed to materialize, before a nice lady got it done. Beware of carriers that overcharge & try to control your phone & your phone service!
MI
Michael Dobbins
Not just this last time, but every time Ive done business there, its been a real pleasure. The staff is top notch, professional, knowledgeable and most important helpful. Sean is the most pleasant professional Ive ever experienced. He is an irreplaceable asset to that organization and I highly recommend their service.
GA
gayle mack
Tanner went beyond what I thought anyone would go. So easy to understand and and talk to. As I was going in and dealing with the other staff they were all just as kind. Tanner is still my favorite but I just love working with them all.
DA
Dawn Lamb
Poor service! They insist on paying by kiosk only. I had cash and a lot of it. The kid told me that I am banned from coming back because I called customer service.
JO
Josh Summers
These guys are the very best at getting things accomplished! Great service and always a good deal!
DE
Denise Thomas
Awesome salesperson paired me with the perfect phone for my needs. Very friendly.
ZA
Zac Simmons
Awesome store. Extremely helpful and knowledgeable employees.
DI
Dianne Hull
Sean was amazing! So patient and knowledgeable. Thx Sean!
CA
Cathy lynn Mores
Awesome staff and great with questions.
CH
Cheri Martin
Great service and support from Josh!
LI
LiLtExAnBoY
Always helpful at this place
GA
Gary Schaefer
Great staff, ok selection